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• Analyze business needs and create or maintain roadmap to procurement applications capabilities.
• Define Business, Security, Functional, and Nonfunctional requirements
• Responsible for overall procurement systems design and integration with all other systems.
• Design and build high level solution supported by procurement system Proof of Concept (POC).
• Create Mockups, Wireframes or Prototype for new technologies and features, in partnership with the business group, technical team and relevant procurement user groups.
• Understand customer business processes to develop and document workflows.
• Develop test plans and scripts and test new or upgraded technology.
• Provide user support and training on any new applications or new functionality.
• Configure software as required to support business needs.
• Configure or Customize procurement solutions for identified gaps in the functionality and business process.
• Support change management for transition to new or upgraded technology.
• Deliver solution alternatives and recommendations for business technology needs.
• Provide incident support and communication where issue is related to proper use of the software.
• Create software user guides and other supporting documentation as required.
• Serve as a liaison between assigned business units of DOAS and the technical team to provide technical support in the maintenance or enhancements of systems.
• Assumes responsibility for project tasks to ensure they are completed on time.
• Analyze data to determine the root cause of any issue and communicate with business and technical team as needed.
• Consults with vendors and technical staff to ensure that functionality of automated system is consistent with adherence to laws, regulations, business rules and best practices.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of procure to pay cloud services.
• Proven data analysis and problem - solving skills.
• Ability to determine and effectively document functional needs and business requirements using Microsoft Office including Word, PowerPoint and Visio.
• Intermediate to advanced skill level knowledge in Excel.
• Proficiency in using Microsoft Teams to conduct meetings and manage Teams content.
• Excellent organizational skills with the ability to focus on results to meet multiple deliverables and critical deadlines.
• Ability to evaluate existing procurement workflows and tools and understand their structure and component parts.
• Strong presentation, interpersonal, communication, project management, and documentation skills.

PREFERRED QUALIFICATIONS:

• Experience with Oracle Service Cloud CRM administration.
• Experience with State of Georgia State Entities.
• Experience in automating paper forms, implement approval or collaboration workflow and develop reports.
• Experience with Oracle Intelligent Advisor (formerly Oracle Policy Automation).
• Experience with SharePoint.
• Experience with PeopleSoft Financials.
• Experience in supporting procurement systems.
• Experience in supporting technology for public sector.

Experience required: 20-25 Years