Job Seekers, Please send resumes to resumes@hireitpeople.com

Must Haves:

• Minimum 2 - 4 years of experience with Salesforce.com System Administration (lightning NOT classic)
• Minimum 1-2 years of experience working in Agile/Scrum development environment using Sprints to deliver minimum viable products (MVP)
• Strong Business Process improvement skills; process mapping, problem identification, application of best practices and standards

Pluses:

• Has worked on ERP/SAP integrations before

Job Responsibilities:

• Coordinate and interface with the CRM Team and Product Owners to understand and document solutions for their requirements in the form of User Stories.
• Create business requirement specification and business impact documents as required.
• Participate in Scoping, Planning, Prioritization, and requirements activities in coordination with Demand Managers, Solution Managers, Developers, and Business Owners on Enhancement/Change Requests.
• Work closely with Developers, Infrastructure groups and other Support teams on day to day application related issues following SLA standards.
• Support Data Management and data cleansing activities.
• Support testing of enhancements, new SFDC releases, and interfaces as needed.
• Support Business Process Training for SFA and Customer Service business processes as required