Job Seekers, Please send resumes to resumes@hireitpeople.com
Roles & Responsibilities:
- Resolve critical and complex technical issues. Combine technical expertise and customer requirements to solve complex business challenges.
- Ability to quickly identify customer issues to specific Azure Services or Azure Platform; and being able to conduct in-depth diagnostics on Azure platform and services.
- Work with Architects to deliver solutions and deploy new capabilities in customer environment.
- Analyse and eliminate top issues impacting customer experience.
- Build automation to solve customer problems and develop scripts to automate troubleshooting and diagnostics activities.
- Create documentation (SOPs & TSGs) to help L1/L2 teams to support operations.
- Work on critical, highly complex customer scenarios that span across multiple Azure services
- Act as a technical escalation point within the team
- Work with architecture team on process improvement and strategic initiatives
Requirements:
- 10-12 years of experience in a technical position and a minimum of 5 years of experience as an Azure Cloud Engineer
- Extensive hands-on experience on Azure IaaS and PaaS services
- Strong hands-on experience and expertise on Python based serverless development and deployment is must
- Expertise in ARM templates, Azure Functions is required.
- Expertise in ARM templates, Azure Functions is required.
- Experience in AWS Lambda development & deployment experience - AWS Lambda, API Gateway, Serverless features is an added advantage.
- Passion for customers and focus on delivering the right customer experience.
