Job Seekers, Please send resumes to resumes@hireitpeople.com
Detailed Job Description:
- Excellent communication and customer service skills
- Strong skills in Microsoft Visio
- Experience with developing systems via a structured SDLC methodology
- Experience with testing, training and user support
- Experience with UI design
- Ability to analyze and document complex business processes and work flows, and propose areas for improvement
- Ability to gather data via diverse means (i.e. interviews, observation, surveys, existing written documentation) and interpret relevant information
- Ability to document storyboards, screen mockups, wireframes, system flows, interfaces, use cases, and business rules.
- Customer Service / Helpdesk experience
Job Responsibilities:
- 3 years of relevant experience; 5 plus years in particular application area
- Accredited college training may substitution for the required work experience with a maximum substitution of four (4) years. (Fifteen (15) semester hours in Information Technology or a related area is required.)
- Accredited graduate training in Business Administration, Information Technology, or a related area may substitute for the required work experience with a maximum substitution of two (2) years. (Fifteen (15) semester hours in Information Technology or a related area is required in either the undergraduate or graduate training).
- Successful completion of an Information Technology Certification program, may substitute for the required work experience with a maximum substitution of two (2) years. (Proof of certification must accompany application.)
- Two (2) years of work experience as a Project Manager-Associate; Quality Assurance Senior Analyst; Business Systems Consultant-Intermediate; Quality Assurance Analyst may substitute for all of the required experience.
- 4-year college degree or equivalent study under the direction of the supervisor of the business analyst team or designated project leader.
Experience required: 5-8 Years
