Job Seekers, Please send resumes to resumes@hireitpeople.com
Job Responsibilities:
- Fulfill hardware, peripheral, and special technology requests ensuring prompt deployments
- Serve as onsite Logistics focal for deploying equipment
- Ensure equipment is functioning and sanitized before redeployment
- Create UPS labels and send shipment notifications with tracking information
- Sort and disposition incoming equipment and wireless items
- Cross reference equipment orders and field requests ensuring shipments are correct
- Schedule and complete hardware refresh appointments with vendor technicians
- Organize stock room ensuring accessibility and perform routine maintenance
- Travel as requested to assist with equipment deliveries and pick ups
- Update hardware inventory in the DHS Asset Management and ServiceNow systems
- Submit ServiceNow requests for hardware reimages and accidental damages
- Work closely with NTT Service Technicians and Business Application & Technology staff to process ServiceNow bulk equipment orders, schedule imaging sessions, and perform quality assurance for large - scale projects
- Initiate the electronic surplus process by creating and submitting requests to dispose equipment following security and safety measures
- Identify hardware trends and report inventory discrepancies
- Maintain daily inventory summaries and weekly reports in MS Teams
- Provide status updates to Unit Manager
Requirements:
- 2+ years of professional work experience in large scale inventory operations meeting physical demands
- Ability to work in a fast paced and target driven cohesive team environment
- Ability to multitask in a fast-paced environment
- Strong work ethic, interpersonal, and communication skills
- Detailed oriented and good critical thinking skills
- Proficiency with Microsoft Excel and MS Teams
Preferred Qualifications:
- ServiceNow experience
- Hardware asset management knowledge
Experience required: 6-10 Years