Job ID :
39517
Company :
Internal Postings
Location :
Lansing, MI
Type :
Contract
Duration :
1 Year
Salary :
DOE
Status :
Active
Openings :
1
Posted :
30 Mar 2023
Job Seekers, Please send resumes to resumes@hireitpeople.com

Skillset:

The candidate should have working technical knowledge of infrastructure services such as Windows VMS, Unix VMs, Containers, Cloud Services, Data Network and Telephony. Microsoft, AWS, GCP and Cisco knowledge is a plus. The candidate must have a strong ITIL background and ITIL Foundations certification is required, with V4 certification preferred.Below is the list of our technical and soft skills we desire for this position:

Technical skills:

  • Strong computer skills.
  • Expert knowledge of ITIL disciplines
  • Ability to manage conflict and offer suitable resolutions
  • Strong customer service, project management, relationship management and quality control skills.
  • Resource planning skills
  • Experience of managing 3rd parties and 3rd party delivered services

Soft Skills:

  • Keen sense of time management
  • Excellent leadership and customer service skills.
  • Strong teamwork skills and attention to detail.
  • Excellent written and verbal communication skills
  • Willingness to support and mentor other team members
  • Able to manage sensitive and sometimes confidential information
  • Self-motivation and able to take responsibility

Experience required: 5-8 Years