Lead user research initiatives, from planning to execution, to inform product strategy and design decisions.
Develop and execute a range of qualitative and quantitative research methods, including but not limited to: surveys, interviews, usability testing, diary studies, and ethnographic research.
Define user research participant screening criteria and work with cross-functional teams to recruit participants.
Analyze data, draw insights, and communicate findings to cross-functional teams in a clear and actionable manner.
Organize research insights and connect the dots to inform product and design decisions.
work closely with product and design teams to ensure user research insights are integrated into product development.
Collaborate with cross-functional teams to design and execute user studies that address specific research questions and business goals.
Stay up-to-date on the latest user research methodologies and techniques, and continuously look for ways to improve our research - practices.