Lead the design of new solutions in Microsoft Office 365.
Leading projects to further secure the TJX Office 365 environment.
Identify improvements to O365 environment based on experience and industry expertise.
Partner with other areas within IT to deliver overall improvements to TJXs operational processes and end-user experience.
Author architectural and operational handbooks for documentation and transferring operations from Engineering to Operational teams.
Provide guidance as needed to operational teams to support L3 incident management
Identify methods to monitor and improve service stability through the reduction of incidents and service disruptions.
Maintain expert knowledge in Microsoft Office 365 changes and industry news.
Consult on design approaches for solving visible and complex business problems. Provides input into design best practice methodologies and standards. Defines standards for specific processes and / or components.
Qualifications:
Expertise in Microsoft Office 365 systems, Exchange, and SharePoint
Extensive experience interpreting functional needs and writing or editing solution designs for new systems, systems changes or system enhancements
Previous experience in the design phase of complex systems projects
Technology design experience which includes Performance, Security, Availability, as well as Operations, Monitoring and Support
Solid functional understanding of the business processes and systems that benefit from effective messaging and collaboration tools
Exceptional interpersonal skills and written communication skills to frequently interact with all levels of the organization
Demonstrated ability to effectively work both independently and within cross functional project teams that span multiple time-zones
Ability to understand the big picture and the short term perspectives of specific situations
Ability to influence others to achieve results
Expert knowledge of the software development lifecycle.
