Job ID :
40042
Company :
Internal Postings
Location :
Lansing, MI
Type :
Contract
Duration :
12 Months
Salary :
DOE
Status :
Active
Openings :
1
Posted :
07 Jul 2023
Job Seekers, Please send resumes to resumes@hireitpeople.com

Detailed Job Description:

  • 5+ years of experience supporting large scale system as a Triage analyst
  • Experience with customer support using tools such as Dynatrace, Elk and Power BI
  • Experience with processing IT related tickets
  • Experience using Oracle SQL to generate and execute complex queries for Triage analysis
  • Experience using Azure DevOps
  • Experience using Agile methodology
  • Knowledge of APIs and Asynchronous programming
  • Experience working in healthcare industry is a plus
  • Experience training junior analyst is a plus
  • Knowledge of IBM middleware products such as App Connect Enterprise and DataPower
  • Excellent communication and documentation skills are desired