Job Seekers, Please send resumes to resumes@hireitpeople.com
Detailed Job Description:
- Coordinate the onboarding of DCH inbound and outbound integrations with health care providers, service providers, and state and federal agencies (ie. Business systems) Ensures all parts of a business system onboarding are processed, organized, and progressing according to predetermined timelines and deliverable dates.
- Drive project kick - off activities: internal meetings, data partner agreements, project plan documentation.
- Provide oversight and management of work backlogs, the prioritization process and work scheduling and monitoring.
- Set and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
- Coordinates internal and external resources scheduled, ensures projects remain within scope and schedule.
- Forecast potential schedule delays and develops remediation plans.
- Supervise hand-offs ensuring smooth transition of Business Systems to the Maintenance and Operations providers.
- Collect, analyze, and summarize information and trends as needed to prepare project status reports.
- Encourage continuous improvement with focus on identifying and implementing best practices, measuring performance, and driving improvements.
- Create and maintains comprehensive project management documentation.
- Provide regular updates to the MES Program Lead on trends that are affecting the overall program timeline and deliverables.
- Leverage the DCH project administration tools to ensure effective execution of projects.
- Assist in team development through holding teams accountable for their commitments, removing roadblocks to their work, and leveraging cross-functional team skills to improve product backlog throughput.
- Maintain inventory of all integrations, transmission methods and contactsAssess business system capabilities to migrate to REST API and adoption of FHIR interoperability standards.
- Partner with system integrator to configure integration platform to support testing and production deployment activities.
- Collaborate with system integrator to migrate manual forms and processes to ServiceNow Request ManagementCoordinate the development of a business system web presence which will house frequently asked questions, process overview and forms.
- Maintain forms, companion guides and training documentation in support of business system onboarding.
Qualifications:
- 10 years of experience in onboarding and integrating health care providers
- 10 years of project oversight experience
- 5 years of working in HIPAA compliance environment
- 10 years of requirements gathering
- 10 years of business process facilitation and design
- 10 years of related experience
- 10 years of which in a supervisory or lead role
- Bachelors degree from an accredited college or university in a related field
Preferences:
- Hands on experience with ServiceNow or equivalent service management application
- Familiarity with Microsoft productivity suite: Outlook, Word, Excel, PowerPoint
- Working knowledge of Visio or Lucid Chart process flow tool
- Working knowledge of Microsoft Project or similar project management tools
- Working knowledge of Teams and OneDrive
