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Key Responsibilities:

• Guide business customers through business case development for new applications and functionality, including cost / benefit analysis and risk / impact analysis.
• Formulate and define systems scope and objectives through front-end analysis and research, combined with an excellent understanding of business systems, industry requirements, and available IT solutions.
• Analyze business strategy and user needs, document specifications, and translate business objectives into proper system requirement specifications.
• Deliver value through realization of benefits, identifying new opportunities and modernizing the organization.
• Create or modify procedures to solve complex problems.
• Work with the business and customer service teams to define product support procedures.
• Understand industry issues and trends and present technical solutions that enhance the value of our customers products and services.
• Ensure client IT Methodology and best practices are adhered to.
• Collaborate with other business analysts, technical staff, and management.
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.

Basic Qualifications: (required)

• Excellent communication skills, both verbal and written.
• Excellent coordination skills, collaborating across IT teams to accomplish the application upgrade.
• Experience working with developers and quality assurance analysts in a team setting using Agile/Scrum methodologies, including writing user stories and acceptance criteria, analyzing test cases, and release prep and planning.

2+ years of business systems analyst experience to include:

• Formulating and defining system scope and objectives for assigned projects
• Gathering and preparing detailed system requirements and diagrams
• Creating and modifying procedures to solve complex issues
• Coordinating work across scrum teams
• Escalate and remove roadblocks presented from development team