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Job Responsibilities:

• Partners with Department of Information Technology (DoIT) and other State of New Hampshire leaders to ensure successful delivery of complex business and technology projects. Determine the most effective project management strategy for projects and initiatives for review with business leaders and the PMO manager, including primary responsibility for managing the project if applicable. Facilitates resolution of obstacles and issues pertaining to resource availability, decision-making, establishing priorities and any similar challenge facing large, complex and cross-divisional or cross-agency initiatives.
• Initiates research with clients and vendors to identify potential internal and contracted services to meet business and program requirements. Researches, develops and recommends automated solutions to user-identified needs. Assists in the development of, or provides timely analysis and feedback on, procurement documents such as Requests for Information, Requests for Proposal and contracts, particularly where technology and business policies and procedures are critical success factors for the initiative.
• Provides in-depth analysis of each phase and specification of the project as it relates to project health and progress toward project objectives. Presents analysis and recommendations to senior management and other project stakeholders.
• Facilitates and documents project close-out activities, project retrospectives and lessons learned to provide recommendations for improvements to subsequent project planning, monitoring and control.
• Researches, analyzes, develops, recommends and assists in the implementation of project management best practices, business processes, detailed business requirements and opportunities for process enhancements tailored to meet business and program requirements. Educates stakeholders on best practices and provides coaching and mentoring to equip stakeholders in the use of best practices.
• Develops planning documents and functional specifications for identified workflow improvements and system changes and interfaces with other internal and external operations.
• Provides administration and support of project and portfolio management systems, including managing user accounts and permissions as directed by the PMO manager.
• Establishes metrics for portfolio, program, and projects that are useful to drive desired project outcomes. Creates supporting procedures, processes and systems to measure, record, and communicate, metrics and related portfolio, program project data to appropriate stakeholders. Offer support and mentor project participants to assist with creation and reporting of project artifacts.