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Detailed Job Description:

• Perform server upgrades, maintain server settings, software application patches, software user maintenance and enhancement, backup and restore, etc.
• Provide end user incident and non-incident support.
• Provide User creation, User permissions and provisioning.
• Provide mission critical production support of Tableau for all Department end users and were applicable data for select external users and some public uses.
• Complete performance tuning and server management of Tableau server environment (clustering, load balancing).
• Evaluate and maximize server and data source optimization.
• Work with data architects, SMEs and Power Users in setting up environments that meet the needs of users.
• Ensure application of enterprise-required security controls for Tableau functionality in collaboration with IT Security and Compliance teams to ensure maximum compliance to Department policy while minimizing security risks and maximizing end user functionality.
• Ensure best in class tools are being used for monitoring and performance tuning.
• Troubleshoot and optimize Tableau dashboards/workbooks and data refreshes.
• Provide change management for Tableau upgrade schedules, releases, and new features.
• Collaborate with advanced Tableau users to create and implement Platform governance and standards around data sources, transformations, dashboards, and sharing of best practices to all Department users.
• Work with Tableau or other Tableau third-party expertise to implement, modify, or improve the Tableau implementation and Tableau eco-system.
• Provide knowledge transfers as deemed appropriate to support Tableau Enterprise sustainability.
• Provide services remotely within the US (no off-shore candidates will be considered).