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Core Competencies:
- Data Center Automation.
- Remediating security issues identified by vulnerability assessments or penetration tests.
- Mentoring junior engineers.
- Standard concepts, practices, and procedures specifically related to Cisco Data Center network support.
- Ability to independently perform a wide variety of complicated tasks.
- Good communication skills.
- Critical skill thinking.
- Strong understanding of virtual networks and general network management functions.
- Expert guidance regarding network infrastructure.
- Interpret and provide solutions on complex technologies/architectures.
- Provide strategic and support representing Design Services and the client IT Strategy as a Subject Matter Expert as an enterprise network architect.
- Identify and prioritize critical business functions in collaboration with organizational stakeholders.
- Assist in developing solutions to existing and upcoming technical problems.
- Assist with supporting infrastructure solutions to existing or upcoming technical needs or problems.
- Implementation and support of data center network solutions. Analyze, assist with design, document, and migratations.
- Develop remediation plans for security issues identified by vulnerability assessments or penetration tests.
- Lead the development of technical artifacts including Requirements Traceability Matrix (RTM), Detailed Technical Design, Security Architecture Plan, Services Description Document, etc.
- Monitor, upgrade, troubleshooting and maintenance for the network infrastructure.
- Identify and prioritize critical business functions in collaboration with organizational stakeholders.
- Consult with vendor product specialists, independent research organizations, on-site support engineers on best-fit technologies to ensure compliance to department policies & standards and technology roadmap.
- Communicate complex technical concepts to individuals of various technical ability.
- Consult with vendor product specialists/sales, independent research organizations, on-site support engineers and fellow architects and administrators on best-fit technologies to ensure compliance to department policies & standards and technology roadmap.
- Coordinate with Enterprise Architecture team for technology validation or suggestions for alternative solutions. If necessary, initiate Solution Assessments, Infrastructure Service.
- Plan and develop support processes that adhere to best practices (ITIL).
- Provide support with performance analysis & troubleshooting.
- Provide direct support to technical and non-technical entities to define requirements and deliver solutions to meet organizational needs including new environment deployment, upgrades, performance tuning, testing and disaster recovery.
- Document and Knowledge transfer, document architecture, design decisions, and setup instructions for future reference and onboarding of new team members.
- Provide support and subject matter expertise with respect to adherence to best practice security framework controls and other industry-based regulatory compliance requirements (e.g., NIST 800-37, 800-53, 800-171, 800-204, 800-207, CIS, PCI, IRS-Pub 1075, CJIS, and related).
- Build and maintain relationships across organizational teams.
- Provide resolution of conflicts, connectivity, and security issues.
- Prepare information for presentations.
- Mentor staff on tips, techniques and best practices to be utilized for the infrastructure environment.