Job Seekers, Please send resumes to resumes@hireitpeople.com
Primary skills:
SME JIRA Management / Administration
- with export knowledge of the JSM (Jira Service Management)
- expert in workflows creation, administration and management
- expert knowledge of projects, workflow, automation export and migrations
- expert in installing and updating addons and JIRA app updates.
- expert in creation and installing SSL or TLS certificates on window servers.
A qualified resource will have experience:
- Manage and administer Data Center JIRA service desk.
- Monitoring their own project.
- Gathering business requirements and translating them to workflows.
- Mapping business requirements to JIRA configuration.
- Provide training for business users and JIRA agents.
- Monitoring the PROD JIRA system for the best performance.
- Merging, updating disparate JIRA systems and modules.
- Documenting the JIRA system and associated business rules.
- Knowledge with Insight, Insight Discovery.
- Integrating with JIRA modules such as Insight, Insight Discovery.
- Knowledge of JIRA functionality such as dynamic forms, automation, notification, permissions,Issue security.
- Strong knowledge of JIRA scripting language.
- Knowledge with Jira tools Jira Misc Workflow Extensions (JMWE app), JQL,Script Runner, Groovy Scripting.
- Ability to determine Report, Dashboards, and Gadgets configuration for appropriate projects.
- Ability to determine the appropriate method to create/configure project workflows to meet gathered business needs.
- Possess strong organizational skills and formal ability to address projects and timelines.
Skills/Requirements:
- Current work as a Jira SME - Required - 3 Years
- Prior experience implementing Jira Service Desk and Software projects - Required - 2 Years.
- Prior experience working on projects that were started by another team or vendor Required - 1 Year.
- Prior experience working with Insight Module of Jira - Highly desired - 1 Year.
- Prior experience working with Insight Discovery Module of Jira - Highly desired -1 Year.
- Prior experience working with Confluence module of Jira - Highly desired - 1 Year.
- Jira module migration and integration experience - Desired - 3 Years.
- Prior experience working with outside suppliers and development teams as vendors Desired - 1 Year.
- Business Analysis - Prior experience completing BRDs -Desired - 2 Years.
- MS Project or other tracking tool - Desired - 3 Years.
