Job Seekers, Please send resumes to resumes@hireitpeople.com
Job Duties:
- Responds to Tier 1 network support requests.
- Provides exceptional customer service.
- Communicates effectively with teammates and customers of varying levels of technical expertise.
- Responds to all break/fix requests associated with network resources.
- Assists with configuration and deployment of new/replacement network hardware and communications infrastructure.
- Maintains up-to-date project and architecture documentation.
- Maintains up-to-date inventory and maintenance records.
- Monitors network resources for faults and traffic anomalies.
- Resolves connection issues between users and resources.
- Maintains detailed change history of network changes.
- Supports ITS Field Maintenance with communications implementation and troubleshooting.
- Supports team efforts to improve cybersecurity controls and defenses.
- Supports team efforts for threat hunting and mitigation.
- Manages time and resource constraints.
Skills Required:
- Cisco Routing and Switching Required 2 Years
- Routing Protocols (BGP, OSPF) Required 2 Years
- VLAN Management Required 2 Years
- Subnetting Required 2 Years
- Firewall Administration Required 2 Years
- Network Monitoring Required 2 Years
- Network Cable Management Nice to have 2 Years
- VPN & Remote Access Technologies Nice to have 1 Years
- Authentication (Radius, TACACS) Nice to have 1 Years
- Bachelors degree in a technical field of study Desired
- Professional Technical certifications (if so, pls list) Desired
