Job Seekers, Please send resumes to resumes@hireitpeople.com

Must haves:

• VOIP experience
• Support/Troubleshooting exp

Preference:

• Ribbon SBC
• Wireshark
• SRE mindset/skillset is a big plus.

Technical Skills:

• VOIP Protocols: In - depth knowledge of VOIP protocols like SIP (Session Initiation Protocol), RTP (Real-time Transport Protocol), Codecs, SIPREC, WebRTC
• Network Configuration: Proficiency in configuring and troubleshooting network equipment, including routers, switches, and firewalls.
• VOIP Software and Hardware: Familiarity with VOIP systems and platforms, such as Cisco CallManager, Asterisk, or other VOIP solutions.
• Quality of Service (QoS): Understanding of QoS principles, MOS to ensure voice quality over IP networks.
• Security: Knowledge of VOIP security best practices and the ability to identify and address security vulnerabilities.
• Troubleshooting: Strong troubleshooting skills to diagnose and resolve VOIP issues promptly. Familiarity with tools like Wireshark, Splunk.