Job Seekers, Please send resumes to resumes@hireitpeople.com

Job Responsibilities:

• Collaboratively support key projects to improve employee experience and customer satisfaction within airport operations.
• Design and deliver innovative solutions considering practical limitations.
• Manage project timeline and budget commitments effectively.
• Support testing strategy for new processes and tools.
• Keep leadership informed of project health through regular status updates and contribute to executive level presentations.
• Spend time in the field to gauge operational needs and build relationships with Airport Operations (AO) leaders.
• Collaborate with training, change management, and communications teams to develop and deploy informative materials supporting project updates and deployments.

Qualifications:

• 3+ years of experience in business analysis or project management.
• Experience in the airline industry with knowledge of airport operations.
• Experience working on projects involving HOT Files and ECR Files.
• Experience with SHARES or PSS (passenger service systems).
• Demonstrated project planning and execution skills.
• Experience with eTicketing.

Desired Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in cross-functional teams.
• Flexibility to adapt to changing project requirements.
• Detail-oriented with a focus on delivering high-quality results.