Job Seekers, Please send resumes to resumes@hireitpeople.com
Job Description:
- This position reports to the Office of Information Technology Service Delivery, reporting to the Telecommunications Manager.
Job Summary:
- This position reports to the Office of Information Technology Service Delivery, reporting to the Telecommunications Manager.
The position will require basic to highly complex technical support in the following areas:
- Five (5) years of audio video conference management and support using Webex. Provide endpoint support, assisting users with basic to complex audio video support.
- Five (5) years of telecommunications experience including switches, routers, Centrex systems, Voice over Internet Protocol (VOIP), and five (5) years of iOS experience, cellular network operations utilizing Workspace One/Airwatch.
- Five (5) years of project stakeholder experience will include small to large-scale projects.
- This will require good verbal and written communication skills and the ability to build strong professional relationships with customers throughout the agency. Maintains a high level of productivity and has excellent organizational skills.
- Webex Hub Professional training and certifications will be required and must be completed within 60 days after the start date.
- Travel to agency locations will be required for technical support, equipment installs, and training.
