Job Seekers, Please send resumes to resumes@hireitpeople.com

Must-have skills for this role:

• Experience of US Power Market
• Delivery Excellence
• Service Delivery
• Hands on work experience

Primary job duties/responsibilities:

• The candidate will be responsible for managing the entire IT Operations of client's Wholesale Apps, from incident management, release management to batch operations.
• Knowledge of the Power market across NA is a must to be successful in this role.
• The candidate must show strong technology leadership and industry knowledge in Commercial Trading, must report to the client site and preferably local or willing to relocate to DFW.

Responsibilities:

• Oversee overall IT operations of client's Wholesale applications.
• Manage incident and problem resolution.
• Oversee end-of-day batch processes and ensure SLA is met.
• Manage month/year-end activities and support critical business processes.
• Manage on/off cycle releases and secure change management approvals.
• Act as a business point of contact for any critical incident.
• Manage onshore and offshore day-to-day work.
• Participate in audit and coordinate security patching activities.
• Report status and metrics to Accenture and client leadership.