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Job Description:

• Work as a technical expert with clients, analysts, programmers and other team members to develop solutions within the Oracle Identity and Access Manager suite.
• Responsible for program design, coding, testing, debugging and documentation.
• Prepare detailed specifications from which complex programs will be written.
• Instruct, direct, and quality assure the work of other programmers and analysts.
• Provide application support, which includes problem research, analysis, resolution, and on - call support.
• Work with QA/Testing groups to resolve issues and to ensure software quality.
• On-boarding applications to OIM.
• Off-boarding application from OIM.
• Running of jobs, monitoring and resolving exceptions.
• Handling incidents and support requests within our SLA.
• Respond to requests from audit with direction from management.
• Provide support and troubleshooting for access issues and escalate as necessary.
• Incorporating process changes and updates into the Standard Operation Procedures (Runbook) in SharePoint.
• Participate in all Scrum ceremonies.
• Participate in on-call support rotation.
• Perform scheduled tasks supporting deployments and releases.