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Short Description:

Years of Relevant Experience: 5 plus years

Preferred Education: 4 year college degree or equivalent technical study

Role Description: All roles specified Make sound recommendations on functional and technical improvements to the product.

Analyze the functional and technical impact of product planning decisions.

Develop appropriate functional and usability standards for products.

Track and document expected volume and type of use of the product.

Participate in product design reviews to verify that design meets quality standards and functional/technical requirements.

Perform impact analyses on production fixes and enhancements to establish priorities.

Provide basic product support and provide accurate and complete answers to detailed product questions in a timely manner.

Provide effective on-site product support as needed.

Accurately sets severity of identified defects.

Provide input to training and / or documentation materials regarding latest technical and functional design changes.

Document all work for future reference.

Review the system test approach and conditions used as the basis for detailed test scenarios.

Follow quality standards.

Analytical and customer service skills.

Communicate accurate and useful status updates.

Ability to work in a team environment

Complete assigned tasks.

Strong communication skills; both written and spoken.

Actively contribute as an expert or actual designer.

Coordinate product design reviews to verify that design meets quality standards and functional/technical requirements.

Provide accurate estimates for design and programming efforts for system changes and enhancements.

Coordinate enhancements to business and logical data models with data base administration to make the appropriate changes to the physical data model.

Confirm that technical architecture will support all changes required by product enhancements.

Effectively lead product tests and trials.

Identify appropriate business examples to illustrate key concepts / features.

Anticipate, identify, track and resolve issues and risks affecting own work and work of the Application Team.  Develop contingency plans as necessary.

Apply specific expertise to ensure that products meet defined customer objectives.

Anticipate and resolve issues specific to the team.

Determine time estimates and schedule for own work and resolve issues in a timely manner.

Identify and track issues, risks and action items.

Plus the following:

Demonstrate expertise in teaching / conveying technical and / or functional courses / concepts.

Develop appropriate work programs / budgets and use to effectively schedule tasks / assignments.

Identify improvements to project standards to achieve high quality services / products.

The Pennsylvania Liquor Control Board owns and operates 620 liquor stores across the state of Pennsylvania. Last year, the PLCB had liquor

sales of approximately $2.0 billion.

In addition to the above, the candidate will:

- creating and modification of Modules, Chains and other Appworx objects

- importing and scheduling jobs\chains within the Appworx environment some of complex nature 

- creating and maintaining procedures and documentation of programs including maintenance of “run books” 

- monitoring the successful completion of programs and investigation into program failures 

- follow up and re-execution of prior failed Appworx and BPEL processes

- identifies production problems and may involve meetings with stakeholders to resolve issues 

- provides technical insight and recommend program improvements or revisions whenever possible

- maintain effective communications with the business owners, developers, business analyst, DBA’s  

- conducts training programs for staff 

- establishes priorities, controls, procedures, and follow-ups to assure efficient utilization of resources in accomplishing assigned goals and responsibilities

- may be required to work a variety of shifts, including weekends.

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Skills: