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Short Description:

Provide technical expertise to perform daily admin tasks for Websphere software in a Windows environment.  Analyze/Troubleshoot/Fix Websphere and IHS(IBM HTTP server) system problems. Monitor/tune system adjustments. Modify/create technical documents.

Complete Description:

- Participate in the creation and modification of standards and best practices concerning the WebSphere application servers and IHS(IBM HTTP server)

- Provide technical advice and assistance to users concerning WebSphere application servers

- Perform daily administration support tasks

- Monitor WebSphere environments concerning capacity planning

- Evaluate current WebSphere software parameters and recommend tuning efforts

- Participate in testing and validation of new releases or maintenance upgrades to the WebSphere

- Generate scripts in order to automate tasks or provide batch capabilities for the WebSphere software products

- Participate in providing training efforts in order to educate users of new functions and capabilities of the WebSphere Application Server products

- Strong problem solving, analytical, troubleshooting and communication skills needed to assist users

- Strong writing skills useful when modifying or creating new training manuals for application developers and users of Websphere software products

- Resolve recurring problems and develop written standards to prevent any future reoccurrence

- Provide technical expertise and written procedures to support staff

Years of Relevant Experience: 7 to 8 years

Preferred Education: 4 year college degree or equivalent technical study.

Role Description: All roles specified in PS3 plus the following:

•Deliver support and design for industry specific applications that require integration with statewide systems or applications.

•Interact with executive level business users or technical experts.

•May function as a niche SME.

Skills: