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Engagement Type: Contract

Location: Washington, DC

Duration: 6 Months

Complete Description:

The purpose of the Digital Inclusion Program is to leverage the power of technology to connect communities with opportunities. This means ensuring all District residents have meaningful access to computers and high-speed broadband.

The Technical Writer will design, create, and maintain technical documentation for the Digital Inclusion program, including, but not limited to, a digital inclusion strategic plan, design specifications, and white papers.  The candidate should have knowledge and experience writing about current technology issues, such as broadband access, the digital divide, and general wireless technology. The candidate should also possess experience writing policy.

Responsibilities include drafting, editing and publishing program documentation. Documentation must be done in real time as outcomes from business user group discussions.  The Technical Writer ensures clarity and accuracy of system documentation in a logical and user friendly manner.

Behavior Characteristics:

Must be "emotionally intelligent"- able to listen to business users and read between the lines, have keen observation, intuitive, and reasoning skills.  Must value the essential role conflict and resistance in creating excellent outcomes.

Skills:

Ability to communicate technical concepts to a non-technical audience Required 8 Years 3 - Expert

Creating technical documentation Required 8 Years 3 - Expert

Experience creating strategic plans, design specifications Required 8 Years 3 - Expert

Experience creating white papers Required 8 Years 3 - Expert

Power Point Required 8 Years 3 - Expert

Publishing Software Required 8 Years 3 - Expert

Real time documentation Required 8 Years 3 - Expert

Strong verbal and written communication skills Required 8 Years 3 - Expert

Visio Software Required 8 Years 3 - Expert

Word Software Required 8 Years 3 - Expert

Working with project teams Required 8 Years 3 - Expert

Experience writing policy and legislation Highly desired 8 Years 3 - Expert

Facilitating Business Process Improvement Teams Nice to have 8 Years 2 - Proficient

Experience in the private, non-profit, and public sectors Desired 8 Years 2 - Proficient