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Job Description:

·         As a Process SME within the EHCM organization you will:

·         Interview Stakeholders and process owners to define processes

·         Assist in defining, developing and evaluating performance metrics to establish process success

·         Determines efficient operational steps & workflow

·         Coordinate and present artifacts/materials for review and decision-making

·         Support operations with Process Documentation

·         Communicate vertically and horizontally with Internal Customers

·         Work with HCSC employees to assist in creating a business architecture strategy

·         Apply a structured business architecture approach and methodology for capturing the key views of the enterprise.

·         Capture the tactical and strategic enterprise goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance.

·         Define the set of strategic, core and support business capabilities that transcend functional boundaries

·         Capture the relationships among roles, processes, technology, assets and capabilities

·         Create a blueprint that defines how business strategy is supported.

·         Serve as a liaison between the executive office and front line staff.

·         Design and puts into practice business transformation initiatives.

·         Act as a liaison between business and information technology.

·         Evaluate new technologies to determine their potential to grow the company.

·         Conduct presentation of proposed business architecture or plan for company executives.

Skills Matrix: