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Short Description:
NJ Judiciary Functional Architect - Need Contractors with TRAINING EXPERIENCE & EXCELLENT COMMUNICATION
Complete Description:
The NJ Judiciary is looking to supplement to their training staff.
This assignment requires a very Polished, Professional Candidate with Excellent verbal and language skills. The selected candidate will be responsible to assist in providing training and support to Judges, Attorneys and other Court staff on a new web-based application. Patience to resolve issues is required.
Required and Highly Desired skills:
- Technical Training Experience - Required
- Excellent Communication Skills - Required
- Solid Understanding of Computer Systems - Highly Desired
- Technical Support Experience - Highly Desired
- BA Experience (Requirements Gathering) - Highly Desired
Note: Travel between NJ offices will be required. Candidate will need their own transportation. Please note mileage is not reimbursable by the State of NJ. Please also note we have UPGRADED THE BILL RATE to compensate for the mileage.
Details:
Under the direction of ATCSU management, participate in all phases of project development including, but not limited to, the following activities:
1. Implementing the application including creating lesson plans, scheduling training, and facilitating training.
2. Assisting the users during, and after, implementation via on-site and remote support.
3. Help with creating end-user documentation including quick start guides, user manuals, and on-line help systems when there is down time
4. Other duties as necessary
Preferred Education: 4 year college degree
Skills:
Skill |
Required / Desired |
Amount |
of Experience |
Facilitate Technical User training and support |
Required |
5 |
Years |
Writing user manuals and other training materials |
Required |
2 |
Years |
Developing lesson/training plans |
Required |
2 |
Years |
Microsoft Word, Excel, and Internet Explorer |
Required |
5 |
Years |
Able to communicate clearly and effectively in written and spoken English |
Required |
|
|
Able to work independently and as a member of a team |
Required |
|
|
RoboHelp or other help authoring tool |
Nice to have |
|
|
Executing system testing and facilitating user acceptance testing |
Nice to have |
|
|
Writing requirements documents |
Highly desired |
|
|
Mercury Quality Center |
Desired |
|
|
Experience Providing Technical Support |
Highly desired |
|
|