Job Seekers, Please send resumes to resumes@hireitpeople.com

Engagement Type: Contract

Location: Washington, DC

Duration: 6 Months

Please submit all resumes by May 21st, 2012

Short Description:

Avaya Systems

SIP, H.323

Avaya VOIP Monitoring

Avaya 8300, 8500, 8700, 8800 servers

Avaya 46XX, 96XX Voip Phones

Avaya Gateway’s 450, 650, 700

Avaya Certificate

Complete Description:

Support & maintain current telecom systems and services in enterprise network, provide advanced telecom support & admin.  Perform voice project mgmt, software changes, assist with installs, upgrades, maintenance; support beyond moves, adds & changes

Behavior Characteristics:

Manages time effectively, meets deadlines, achieves established goals & objectives. Assist to establish, accomplish & continuously evaluate goals. Assumes responsibility for accuracy of work processes, multiple task flows, actions & decisions of Staff.

Skills:

Avaya Unified Communications and all adjuncts Required 11 Years 3 - Expert

Experience with Avaya S87xx server ,IP Network Regions, Audio shuffling, Hair

Pinning Required 8 Years 3 - Expert

Experience with supporting telephony contact center products. Required 10 Years 3 - Expert

Experience with the technology of SBC, ACME and Audio Codes Required 3 Years 2 - Proficient

Experience with tools and techniques to diagnose telecom problems. Required 11 Years 3 - Expert

Experience with VoIP protocols, QoS standards and policies Required 8 Years 3 - Expert

Exp managing complex voice projects across all teams. Required 10 Years 3 - Expert

Exp providing Tier 1-3 support for enterprise Avaya network Required 10 Years 3 - Expert

Exp troubleshooting and problem identification Required 11 Years 3 - Expert

Interpret system logs, events , isolate failure points Required 11 Years 3 - Expert

Knows data & VoIP principles supporting converged voice/data network environ Required 10 Years 3 - Expert

Must have experience with administering Avaya patches and upgrades Required 8 Years 3 - Expert

Strong working exp. with AES, AAR/ARS Required 8 Years 3 - Expert

Strong working exp. with Analog, Digital, Avaya and Cisco VoIP voice services Required 8 Years 3 - Expert

Strong working exp. with Avaya Aura S88xx, S87xx, LSP, G700, G650, G450,

CMS Required 8 Years 3 - Expert

Strong working exp. with W/Class Routing, VDN, Vector’s and ACD Call Center Required 8 Years 3 - Expert

TDM, SIP and H.323 endpoints. Required 6 Years 3 - Expert

Troubleshoot and diagnose production impacting telephony support applications Required 10 Years 3 - Expert

Experience with Cisco IP Platform and Cisco UC solutions Highly desired 3 Years 2 - Proficient

Proven experience with Avaya JTAPI/TSAPI and CMS reporting Highly desired 8 Years 2 - Proficient

Best practices of operating systems, server hardware configs and databases Nice to have 10 Years 2 - Proficient

Experience with Microsoft UM and Integration with Avaya Switches Nice to have 3 Years 2 - Proficient

Experience with Modular Messaging 5.x. Desired 8 Years 2 - Proficient

Expert knowledge or certification of Avaya’s Architecture software and hardware Desired 10 Years 2 - Proficient

Nice Call recording system, and connectivity into other telephony adjuncts Desired 3 Years 3 - Expert