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Short Description:
Software Asset Management (SAM) Specialist - License Inventory Manager
Complete Description:
Planning, acquisition, deployment, monitoring, harvesting and retirement of software assets. Develop SAM policies, workflows, processes, and procedures. Responsible for creating and updating software information into Asset Manager/SAM. Involved in the calculating of software license compliance based on software license right-to-use (RTU), software license agreements, maintenance agreements and software installations.
Detailed responsibilities include:
• Lead the development, implementation and management of District wide Asset Management tools.
• Deploy an enterprise wide ITAM / Software Asset Management platform.
• Validates requirements to create and modify IT software asset records and associated contract records.
• Experience in managing Microsoft Enterprise Contracts and Microsoft Volume License Management portal
• Manually create or modify IT software asset records and associated contract records in appropriate software repository.
• Bulk load and update IT software license asset records, software license contracts and software maintenance agreements and associated relationships into the IT asset repository.
• Initiate requests to update master data registries (e.g. product brands and models) to enable creation or modification of IT asset record.
• Support OCTO’s ITAM implementation activities.
• Ensure all changes to vendor agreements are accurately reflected in SAM as confirmed with License Contract holders.
• Create and update software counters for software titles and licenses.
• Research, upgrade and downgrade parameters that impact client Right to Use (RTU) when creating or modifying software title counters.
• Provide expertise in ensuring that software license contracts and agreements, software licenses and software installations and associated linkages are reflected correctly in the ITAM / Software Asset Management platform repository.
• Provide expertise to ensure that software license records are linked to the correct hardware device.
• Support analysis of new or modified software agreement and maintenance contracts and identifies impact to software counters.
• Provides monthly and quarterly software license compliance status reports to OCTO management and Agency CIO’s. Also process all the software related requests (new requests, changes, upgrades, etc.) from all the DC agencies.
• Review software compliance measures based on existing licensing agreements.
• Understand current utilization and installation of licenses based on RTU focus.
• Work with Software vendors to renew and true up existing licensing contracts.
• Provide analysis of Asset Data information for compliance and risk purposes as well as trends, contracts, and cost.
Behavior Characteristics:
Must possess good communications skills, be organized, have ability to define and socialize new processes, able to effect change in a dynamic environment, comfortable working at many org levels, & must be team-oriented, performance-oriented
Skills:
|
Skill |
Required / Desired |
Amount |
of Experience |
Expertise Rating |
|
Bachelor's degree in the field of information technology or related |
Required |
|
|
|
|
SAM certification preferred (e.g., IAITAM Certified Software Asset Manager). |
Desired |
2 |
Years |
3 - Expert |
|
Strong knowledge & exp. with software asset life cycle management processes planning, acquisition, deployment, monitoring, harvesting and retirement |
Required |
5 |
Years |
3 - Expert |
|
Knowledge and experience with software asset management related international standards (e.g., ISO 19770, ISO20000/ITIL) |
Required |
5 |
Years |
3 - Expert |
|
Experience with development of software asset management policies, workflows, processes, and procedures |
Required |
5 |
Years |
3 - Expert |
|
Experience with license management and optimization tools, software discovery tools (e.g., MS SCCM or LANDesk) and IT asset inventory systems |
Required |
5 |
Years |
3 - Expert |
|
Exp with license management and optimization tools, software discovery tools (e.g., Remedy CMDB, HP UCMDB or similar). |
Required |
5 |
Years |
3 - Expert |
|
Experience interpreting software licensing terms and conditions |
Highly desired |
4 |
Years |
3 - Expert |
|
Strong knowledge of software publishers' licensing models and software deployment and use rights (e.g. Microsoft, Adobe, Oracle and McAfee). |
Required |
4 |
Years |
3 - Expert |
|
Experience with developing RFP documentation, reviewing vendor proposals and participating in vendor presentations. |
Required |
4 |
Years |
2 - Proficient |
|
Data cleaning, data transformation, and data modeling processes and techniques, including leveraging Microsoft Access, Microsoft Excel and SQL |
Required |
4 |
Years |
2 - Proficient |
|
Other technologies and software and hardware asset management tools, including: Active Directory, WMI, SNMP, SSH, TCP/IP, N map, Unix/Linux |
Desired |
3 |
Years |
2 - Proficient |
|
Other technologies and software and hardware asset management tools, including: Shell Script, PERL, PowerShell, VMware administration, System Center C |
Desired |
3 |
Years |
2 - Proficient |
|
Other technologies and software and hardware asset management tools, including: System Center Configuration Manager, MAP, Altiris |
Desired |
3 |
Years |
2 - Proficient |
|
Overall IT related experience |
Required |
8 |
Years |
|
|
Experience in managing Microsoft Enterprise Agreement and Software Assurance Benefits |
Required |
4 |
Years |
3 - Expert |
