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Short Description:

The Mobile Deployment Administrator will serve as a technical resource responsible for supporting mobile devices and applications utilizing the Departments MDM solution.

Complete Description:

The Mobile Deployment Administrator will serve as a technical resource responsible for utilizing the existing MDM environment to provision, deploy, mange, and support mobile devices.

Essential Responsibilities

Leverage the mobile device management software to securely deliver updates and applications.

Provision mobile devices for the Department’s mobile users.

Use the MDM solution to provide reports, forecasting, and auditing for the enrolled devices.

Respond to and resolve support tickets for mobile device issues.

Update documentation and procedures as needed for mobile device deployment and support.

Desired Characteristics

•             Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and/or industry activities.

•             Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources.

•             Demonstrated customer focus; building strong customer relationships

•             Strong analytical skills – strong problem solving skills, can communicate in a clear manner and effectively evaluates information as well as data to make decisions; anticipates obstacles and develops plans to resolve

•             Change oriented – actively generates process improvements; supports and drives change, and confronts difficult circumstances in creative ways

Skills:

Enterprise level experience with AirWatch Mobile Device Management

Enterprise level experience with iOS and Android mobile device configurations

Skills: