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BSM/BPM Consultant

The initial work will be full time onsite with a potential after a couple months moving toward 50% onsite and 50 % remote.

REQUIREMENTS

·          5+ years of experience in delivering, installing, configuring, testing and upgrading BSM solutions.

·          HP Certified

·          Experience in monitoring infrastructure, servers, applications, DBs, middleware, network.

·          Specific domain knowledge on various BSM solution components (e.g. BPM, SiteScope).

·          Experienced in Configuring BSM solution artifacts (e.g. templates, monitors, events, dashboards, thresholds, users, views, queries, SLAs, KPIs).

·          Experienced in implementing BSM solution integrations with external event/data sources.

·          Experienced in Knowledge Transfer/Mentoring activities.

RESPONSIBILITIES

·          Validate stability and status of existing SiteScope Servers.

·          Validate that integration between SiteScope and BSM is configured and working.

·          Define and create SiteScope monitor templates using best practices (naming convention, group structure and thresholds).

·          Deploy defined monitor templates to SiteScope Server domain.

·          Enable SiteScope Reporting using out of the box artifacts.

BPM:

·          Validate stability and status of existing BSM Platform Servers.

·          Validate stability and status of an existing BPM systems (up to 5).

·          Validate that integration between BPMs and BSM is configured and working.

Application On Boarding activities:

·          NFCU team will provide the list of 5 (five) business functions and associated applications 
- Consultant will review application architecture through Doc Share and provide questions for the application team for the clarity purpose. 
- HP consultant will lead applications on boarding meetings for enabling NFCU monitoring lead.

·          Develop BPM script for Web, SOAP, Client server (Java, .Net, Citrix, RDP etc.) applications.

·          Provide best practice for script development, naming convention, base lining and thresholds.

Dashboard:

·          Create a dashboard view presenting infrastructure and application component monitoring (SiteScope) and end user monitoring (BPM) unified view.

·          Create dashboard views for business function.