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Short Description:
This position will be focusing more on the results from the vulnerability assessment and addressing the associated issues.
Complete Description:
Will performs all roles of a Desktop Support staff. this person will be taking results from several systems and then work down the list to improve IDR vulnerability scores
This position responds to help desk tickets, works with vendor support contacts to resolve technical problems with desktop computing equipment and software, ensures desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems, builds and configures new user workstation equipment set (PC, desktop image, phone, peripherals, software, user accounts), and troubleshoots basic network, software, and printing problems.
This position will be working with Information Security Office staff, Desktop, Network and Server teams in helping agencies reduce system misconfigurations, vulnerabilities and other security issues.
Greater detail outlined in the skills matrix.
Some work may be required outside of M-F (7 to 5), not to exceed a 40 hour work week
More than 5 years of relevant experience and preferred education of 2 year degree or equivalent technical study
Skills:
|
Skill |
Required / Desired |
Amount |
of Experience |
|
Remediation, fixing, patching of system that have identified misconfigurations or vulnerabilities |
Required |
3 |
Years |
|
Desktop - Windows 7 Installation, Support, Patching and Troubleshooting |
Required |
3 |
Years |
|
Track and report on issues found in the security information and event management (SIEM) System. |
Required |
3 |
Years |
|
Windows networking TCP/IP Configuration and troubleshooting |
Required |
3 |
Years |
|
Ability to modify system registry (regedit) |
Required |
3 |
Years |
|
Deliver progress reports to agency management and Information Security Office |
Required |
3 |
Years |
|
Thorough understanding of Active Directory - client side |
Required |
3 |
Years |
|
Demonstrated experience providing support with remote tools |
Required |
3 |
Years |
|
Install and troubleshoot 3rd party applications on the desktop |
Required |
3 |
Years |
|
Experience with Hard Drive Encryption |
Desired |
|
|
|
Experience with Tripwire 360 vulnerability management or Tripwire CCM |
Desired |
|
|
|
Experience with Lumension Patch Management and Microsoft SCCM systems are a plus. |
Desired |
|
|
