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Complete Description:
Years of Relevant Experience: 3 to 5 years
Preferred Education: 4 year college degree or equivalent technical study.
Role Description: A subject matter expert in ServiceNow with experience in configuration, customization, implementing, upgrading and integrating with ServiceNow. The candidate should have at least 10 years ITSM experience and at least 3 years with ServiceNow. We are looking for a diverse candidate with experience in all major ServiceNow modules - Incident, Change, Service Catalog, Request and CMS; with technical proficiency in JavaScript and workflow development. Must also have strong communication skills able to define and develop requirements.
The contractor should be prepared to spend between 80-100% of time at the client site for the duration of this engagement.
Ideal candidates will be either aligned with a vendor that has a ServiceNow certification or specialization or candidate has direct alignment with ServiceNow for issues/problem resolution.
Skills:
|
Skill |
Required / Desired |
Amount |
of Experience |
|
A subject matter expert in ServiceNow with experience in configuration, customization, implementing, upgrading and integrating with ServiceNow. |
Required |
|
|
|
Have at least 10 years ITSM experience and at least 3 years with ServiceNow. |
Required |
3 |
Years |
|
Experience in all major ServiceNow modules - Incident, Change, Service Catalog, Request and CMS |
Required |
2 |
Years |
|
Technical proficiency in JavaScript and workflow development |
Required |
2 |
Years |
|
Must have strong communication skills able to define and develop requirements. |
Required |
|
|
|
Prior experience as direct partner with ServiceNow |
Required |
|
|
Does the candidate have a pipeline of communication directly with ServiceNow?
Where has the candidate implemented ServiceNow?
