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- Strong public speaking skills with the ability to engage learners throughout trainings and learning opportunities.
- Ability to design, develop and deliver functional skills training aligned with business goals and initiatives to drive results in a performance based learning culture.
- Ability to recognize performance improvement opportunities and gaps and clearly identify and articulate options and tools available to help drive desired behavior.
- Extensive knowledge of SAP config/customizing functional design specification, testing, able to search information in legacy systems
- Understand the integration points beween the SD Module to other non-SAP Platforms which interfaces with SAP like CRM, Warehouse Manage System (WMS) and Transportation Management System (TMS)
- Knowledge of instructional design methodologies, employee progression theory, various delivery methods.
- Knowledge of learning evaluation models to measure the performance and effectiveness of learning interventions.
- Ability to interpret a variety of documents such as technical data, operating instructions, and policy/procedure manuals.
- Ability to solve practical problems.
- Ability to effectively communicate with all levels of management and employees and speak effectively in front of groups.
- Strong planning and organizational and time management skills with the ability to manage changing priorities, handle multiple projects, meet deadlines and adapt to a changing business environment.
- Ability to function independently and as part of a team with a positive attitude, strong work ethic and commitment to excellence.
- Knowledge of Microsoft Windows and Office software applications with advanced skills in Word and PowerPoint and familiarity with web-based teaching and learning, specifically Workforce Performance Builder.
- Ability to work cordially, professionally, and diplomatically in dynamic, short chain-of-command environment, with ongoing display of sound judgment in dealing with sensitive interpersonal and business matters
- Collaborating with the SAP Team to ensure training is up-to-date
- Collect and evaluate training feedback and develop recommendations to continuously improve training content and delivery
- Strong understanding on SAP SD, MM, PP modules
- Extensive experience in Order-to-Cash scenario, pricing, rule based GATP checks, material determination, Listing and exclusion processes.
- Experience in Logistics Execution mainly in Shipping, Delivery PGI processes.
- Experience in Inter Company and Third Party Orders.
- Experience in cross module integration with FI during the OTC cycle and Account determination.
- Having experience of giving in-class or online training.
- Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
- Build data/scenarios in the SAP training to support hands on exercises
- Design, plan, organize, or direct orientation and training programs for employees or customers.
- Extensive hands on configuration / customizing experience
- Offer specific training programs to help workers maintain or improve job skills.
- Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
- Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
- Monitor, evaluate, or record training activities or program effectiveness.
- Develop alternative training methods if expected improvements are not seen.
- Evaluate training materials prepared by instructors, such as outlines, text, or handouts.
- Evaluate modes of training delivery, such as in-person or virtual to optimize training effectiveness, training costs, or environmental impacts.
- Keep up with developments in area of expertise by reading current journals, books, or magazine articles.
- Industry certifications in the relevant area of expertise is preferred, but not required
Education: Bachelor’s Degree or Higher in Computer Science or related or foreign Equivalent