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Primary Skills: SAP ECC SD experience

Description:-

· Excellent communication skills

· Has exposure to CAS-SFA

· Has good exposure to level 2 support

· Retail domain knowledge and expertise

· SAP ECC SD experience strongly preferred, with experience in CRM-ECC integration.

· SAP CRM Middleware configuration and maintenance experience strongly preferred.

· Experience with mobile solutions strongly preferred.

· Create support documents including SOPs and application understanding documents