Job Seekers, Please send resumes to resumes@hireitpeople.comMainframe Operations Operator
This position will be located in the OCIO Operations area, and will work as a Mainframe Operator. This position will be assisting with the OCIO Operators with the IA Department of Revenue systems. It will perform initial program load(s) by -Processing Data Sets -receive, process and reconcile processing for IDR. Change JCL to accommodate the multiple input files from various sources. Verify input file counts and amounts. Reconcile input to output. Schedule and submit jobs requested by internal/external customers. Some duties will include the following in addition to the requirements listed in the skill area:
- Alert appropriate management of potential problems.
- Report all job failures and other problems to Program Manager and assist with resolution.
- Report and coordinate resolution of all problems in the absence of Program Manager.
- Assist and provide support to Program Manager and other TIM staff to assure customer online applications, such as IRIS and Elderly Credit, are available 7:00am - 8:00pm Monday through and including Friday.
- Present recommendations for problem resolution.
- Work with IDR customers, TIM, DAS/SAE, DAS/ITE and multiple outside vendors on problems and their resolution.
- Assist ITS3, ITS4, ITS5 in implementation and change to existing processes.
- Distribute customer daily reports
- Maintain unique scheduling calendar
- Update all documentation
- Provide statistics gathered from various sources to IDR Management.
Skill | Required / Desired | Amount | of Experience |
Coordinati Mainframe Batch jobs scheduling as appropriate. Verify job(s) set up and Networking accuracy (Control-M). Trouble shoots Control M Issues | Required | 2 | Years |
Change JCL (Job Control Language) as appropriate. The parameters that need changing include, but is not limited to: dates, tax types, and various data | Required | 2 | Years |
Schedule and submit daily, weekly, monthly and annual batch systems and monitor jobs for 32 tax systems for completion and expected results | Required | 2 | Years |
Experience in, and responsibility for verifying exceptions to standard workload. | Required | 2 | Years |
Reconcile multiple transactions received from internal/external source(s) prior to loading them into the respective tax systems each night. | Required | 2 | Years |
The ability in Operating Department computer system(s) and equipment; troubleshoots in an entry level capacity with minimal supervision | Required | 2 | Years |
Alert Program Manager of any problem(s) preventing the successful completion of a process or internal/external customer service issue | Required | 2 | Years |
Use JCL (Job Control Language), Utilities and JES III to operate computer system(s). | Required | 2 | Years |
Experience in making changes to JCL as needed/instructed by Program Manager or ITS4 and ITS5. | Desired |
Proficient in office applications, selected mainframe software: JCL and networking | Desired |
Assist ITS3, ITS4, ITS5 in implementation and change to existing processes. | Nice to have |
