This position provides Microsoft Windows server administration and support for enterprise-level services in the hosted environment.  This environment hosts hundreds of physical and virtual servers and supports functions and business-critical services for executive branch agencies. 

Responsibilities include

• Configuration, installation, and maintenance of enterprise Windows-based physical and virtual servers

• Configuration, installation, and maintenance of enterprise VMware-based virtual environment

• User account management for multiple state agencies in Active Directory.

• Set up folder structure and manage access controls (file security permissions) for customer agency file services.

• Support print server functions

• Problem resolution, and support for customers

• Recommend and implement system tuning, security and configuration changes 

• Coordinate and perform installations, upgrades, migrations 

• Adhere to defined incident/change management process

• Regular communication with other technical teams and business owners

• Work with customers to develop testing and implementation schedules as needed

• Maintain technical documentation to reflect changes to the environment.