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Complete Description:-
The Business Analyst will perform a wide range of duties associated with day-to-day operations and high priority projects to support the Office of the Chief Technology Officer’s (OCTO’s) Executive team. This position plays a key role in assisting with agency strategic planning, developing technical and non-technical requirements for various projects, tracking and monitoring project schedules and deliverables, communicating with stakeholders, performing necessary analysis and complex studies, validating data and information, presenting findings, preparing presentations and documentation such as Standard Operating Procedures and process flows. Strong analytical, writing and presentation skills are required in order to support the Executive team on day-to-day operations to implement innovative initiatives and drive process and policy improvements. The main duties are as follows:
-Gather requirements, analyze needs, identify risks, propose designs and write documentation of technical and non-technical projects
-Develop and/or document Standard Operating Procedures, guidelines, and processes
-Assists with all aspects of agency strategic planning, development, implementation, monitoring, and close-out process
-Performs strategic business analysis to evaluate (on a quantitative or qualitative basis) the effectiveness of IT investments in meeting established goals and objectives;
-Conducts complex studies or special projects using selects qualitative and quantitative methodologies appropriate to the program/project
-Gathers, reviews, analyzes, and evaluates performance data of program/project goals, and identifies any systemic problems and makes recommendations to improve effectiveness of administrative operations or project outcomes
-Develops, prepares, and makes oral and/or written presentations/reports on study results, status, compliance, and/or critical deficiencies affecting assigned programs or projects, etc.
This position will also perform other duties as assigned and has a strong possibility of being extended beyond the current Period of Performance
Behavior Characteristics:-
-Strong analytical, detail oriented, great interpersonal skills with focus of customer service
-Ability to multi-task in a fast paced and deadline driven technical environment
-Ability to communicate with both technical and non-technical teams
Skills:
Skill | Required / Desired | Amount | of Experience | Expertise Rating |
Advanced Excel skills using advanced functions such as pivot tables and complex formulas. | Required | 7 | Years | 3 - Expert |
Bachelor degree (Finance, Business, Communications, English or other related fields) | Required |
|
| 1 - Basic |
Advanced skills with Microsoft Suite such as Excel, Word, PowerPoint, Visio and Project | Required | 7 | Years | 3 - Expert |
Experience in preparing business and financial reports, projections and presentations | Required | 7 | Years | 3 - Expert |
Experience with IT investment or related project in a government setting | Highly desired | 7 | Years | 3 - Expert |
Experience in documenting or developing technical and non-technical business requirements | Required | 7 | Years | 3 - Expert |
Experience of organizational strategic planning and/or Performance Management for a large organization | Required | 7 | Years | 3 - Expert |
Experience in defining business process and management practices for operational improvements | Required | 7 | Years | 3 - Expert |
Experience of performing strategic business analysis to evaluate the effectiveness of IT investments | Highly desired | 7 | Years | 3 - Expert |
Experience of tracking and monitoring project schedules and communicate to stakeholders on progress | Required | 7 | Years | 3 - Expert |
Experience and knowledge of full Project Management Life Cycle | Required | 7 | Years | 3 - Expert |
Exceptional writing and presentation skills | Required | 7 | Years | 3 - Expert |
Experience in developing and/or document Standard Operating Procedures, guidelines, or processes | Required | 7 | Years | 3 - Expert |
Experience in gathering requirements, analyze needs, identify risks, propose designs and write documentation of technical and non-technical projects | Required | 7 | Years | 3 - Expert |
Experience in conducting complex studies and business analysis | Highly desired | 7 | Years | 3 - Expert |
Certified Business Analysis Professional (CBAP) | Highly desired | 1 | Years | 1 - Basic |
Certified Project Management Professional (PMP) | Highly desired | 1 | Years | 1 - Basic |
