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Primary Skills: Cisco Communications Mgr., Cisco Unity Connection 8.x-10.x, SIP dial peers
Interview: In-person for final selection. If the candidate cannot be available for in-person, will consider a Skype interview for first round, and then in-person for the final selection.
Candidates local and available for in-person interviews will be given priority as in-person interview are preferred.
Candidates local and available for in-person interviews will be given priority as in-person interview are preferred.
post-cutover issue troubleshooting and triage for a Cisco Communications Manager (CUCM) migration.
5+ years working with Cisco Communications Manager 7.X - 10.x.
Firm understanding of Locations, Regions,
translation and transformation patterns and IOS digit
manipulation.
Strong understanding of process management and auditing.
5+ years Cisco Unity Connection 8.X - 10.X including digital network, user migration, and on-net calling, end user bulk edits, and digit manipulation.
Solid understanding of SIP dial peers and IOS XE for voice features.
Cisco Unity Connection Partition and CSS management.
Unity Connection on Cisco UCS-E in Cisco 43XX routers.
Understanding and Config of SRST for SCCP and SIP devices DSPFarm provisioning, configuration, and
management History with Cisco Unity Express to Unity Connection Migrations VMWare 5.X foundational knowledge.
Ability to triage technical issues and manage tasks
and staff resources while maintaining high degree of customer communication.
Previous experience with
implementations of 5000+ devices in a multi-cluster environment. Strong ability to triage underlying technical issues based on customer supplied information.
This position prefers a Bachelor's Degree in Computer Science, Information Systems, or other related field, or equivalent work experience.
Candidates must be customer oriented as this position requires customer facing duties. This position will require 1/2 manager customer issues 1/2 non- technical and technical issues. Must be a good communicator.
Manager is willing to have a phone/Skype interview, however the final selection will require a face to face interview. Candidates must be able to come in person for the final round.
