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Complete Description:
This position, located within OCTO’s organization. The Salesforce Programmer/Administrator will design and implement the key technical components of Salesforce solutions and helps direct other technical resources to develop and deliver the project deliverables. The Salesforce Programmer/Administrator reduces the overall project technical risk by uncovering design issues early in the project life-cycle, shares implementation best practices, and recommends solution alternatives. This is a hands on role that requires significant technical experience and abilities with Salesforce.com and related cloud technologies.
• Hands on design and development of custom solutions on the force.com platform including significant work in Apex, VisualForce and application integration patterns.
• Judges the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project.
• Serves as the technical expert on projects focused on Salesforce.com - Sales Cloud, Service Cloud, and the Force.com platform.
• Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com.
• Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration and testing, administration
• Administer Salesforce on a day-to-day basis, including managing user accounts, profiles, permissions, page layouts, dashboards, reports, etc.
• Manage operational requests such as creating rules around workflow, validation, fields, advanced formulas, custom objects, flows, etc.
• Perform basic administration of Salesforce.com instance and manage ongoing support requests and administrative needs of users.
• Experience in maintaining and implementing apps via Salesforce AppExchange.
• Release and Environment Management including sandbox usage planning, metadata and data migration, environment comparisons and version control.
• Works directly with business partners to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution.
• Provides mentoring and guidance to other team members.
Behavior Characteristics:
Excellent interpersonal and customer service skills; strong communicator; manages multiple customer priorities at given time; prioritizes and works with designated groups as needed; works independently with limited supervision; is highly motivated.
Skills:
Skill | Required / Desired | Amount | of Experience | Expertise Rating |
Bachelor’s degree | Required |
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Experience functioning as a senior (or only) Salesforce.com administrator for Enterprise edition or higher | Required | 5 | Years | 3 - Expert |
VisualForce and Sites page development | Required | 3 | Years | 3 - Expert |
Enterprise and Partner WSDL, and REST integration development | Required | 3 | Years | 3 - Expert |
Experience with technologies integral to Salesforce.com including: HTML/XHTML, jQuery, Javascript, AJAX, SQL, SOAP, REST, JSON, Apex, SOQL | Required | 7 | Years | 3 - Expert |
Good understanding of data structures, data modeling and DB schema | Required | 7 | Years | 3 - Expert |
Experience with enterprise integration tools and extract, transformation and load (ETL) tools | Required | 5 | Years | 3 - Expert |
Ability to communicate effectively both written and verbally | Required | 5 | Years | 3 - Expert |
Salesforce.com Communities, Partner/Customer Portal implementation. | Required | 5 | Years | 3 - Expert |
Data modeling using Force.com Platform standard and custom objects | Required | 5 | Years | 3 - Expert |
Experience with Salesforce.com security model and sharing rules | Required | 5 | Years | 3 - Expert |
Multiple Salesforce Project deployments including release and environment management. | Required | 5 | Years | 3 - Expert |
Knowledge of Salesforce Best Practices using Apex and VisualForce | Required | 3 | Years | 3 - Expert |
5+ years of experience with Salesforce.com development. | Required | 5 | Years | 3 - Expert |
One or more current Salesforce.com certifications (Administrator, Developer, Sales/Service Cloud, Advanced Administrator, Advanced Developer, Technical Architech) are preferred.
