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| Role | Technology Architect - US |
| Skillset | Contact Center Products / Utilities , Genesys Contact Center Products / Utilities , IVR/CTI Testing Tools IP Telephony , IVR Protocols , SIP |
| Domain | Engineering Services |
| Job Description | Client– Engineering Services-Technology Architect - US – IVR, Genesys, CTI Wanted: Global Innovators To Help Us Build Tomorrow’s Enterprise As a Technology Architect, you will significantly contribute to identifying best-fit architectural solutions for one or more projects; develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. You will collaborate with some of the best talent in the industry to create and implement innovative high quality solutions, participate in Sales and various pursuits focused on our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Location for this position is Denver, CO. This position may require 10% travel and or relocation. U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Qualifications Basic •Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 7 years of experience with Information Technology. Preferred • At least 6 years of experience in technology consulting, enterprise and solutions architecture and architectural frameworks • At least 4 yrs of skillset with below: • IVR development/ Test & validation , • Genesys frame work , Routing , IRD, WFL, CCPulse etc • SIP routing, • CTI , softphone skills , • Test and validation, • Automation skills, experience in tools – CYARA/ Hammer etc • At least 3 years’ experience in QA, developing test strategies, Writing test approach docs, Agile test methodologies, Tools like MTM, TFS etc • At least 5 years of experience in project execution • Experience in defining new architectures and ability to drive an independent project from an architectural stand point • Analytical skills • At least 3 years of experience in thought leadership, white papers and leadership/mentoring of staff and internal consulting teams • Experience and desire to work in a management consulting environment that requires regular travel The job entails an extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. |
