Job Seekers, Please send resumes to resumes@hireitpeople.comComplete Description: CRM planning and scheduling to include meeting coordination and logistics, project schedule updates, tactical plan updates, SharePoint site development and maintenance and SharePoint list and document library maintenance. Program and project management including assisting in or leading process improvement projects and tracking progress and developing and implementing new CRM processes and procedures. Records management.
Requires:
• Excellent verbal and written communication skills
• Excellent organizational and time management skills
• Expertise in MS Office Professional product suite, MS Project, MS Visio
• Expertise in MS SharePoint to include site development
• Experience as a program coordinator
• Experience developing and documenting business processes and procedures including development of process flows and narratives and facilitating requirements definition work sessions
• Experience working across organizational boundaries and with diverse stakeholders.
Preferred:
• Experience with one or more CRM tools (MS Dynamics preferred)
• Familiarity with CRM concepts in a context similar to VITA (i.e., our primary customers are entities such as state agencies, not individuals) is strongly preferred
Skill | Required / Desired | Amount | of Experience |
MS Office Professional product suite, MS Project, Visio | Required | 5 | Years |
MS SharePoint to include site development | Required | 3 | Years |
Project Coordination | Required | 5 | Years |
developing and documenting business processes and procedures | Required | 5 | Years |
development of process flows and narratives and facilitating requirements definition work sessions | Required | 5 | Years |
CRM tool experience (MS Dynamics preferred) | Required | 2 | Years |
