Job ID :
9184
Company :
State of Iowa
Location :
IOWA CITY, IA
Type :
Contract
Duration :
5+ Months
Salary :
Open
Status :
Active
Openings :
6
Posted :
01 Aug 2016
Job Seekers, Please send resumes to resumes@hireitpeople.com
Int. type - Either Phone or In Person.

Short Description:  We will need a total of 6 desktop resources but we are staffing for two separate projects.  Project one will involve installs at the Children's hospital and project 2 will require basic desktop skills. Please read carefully. 

Complete Description:  Position Type 1:  Install team for Children's Hospital 
4 openings - 6 months.

Install equipment for the new UIHC Children’s Hospital before the end of October.   Resource will need a technical background but will report to a lead.  Install instructions will be provided - Desktops, laptops, printers, AV equipment, and other peripheral medical devices.  Basic troubleshooting required, complex issues will be escalated to a lead.

Duties:
Hardware installation of desktop workstations and laptops in a large Enterprise Domain environment
Image new Dell/Cybernet workstation with Windows 7 64-Bit Professional via SCCM OSD
A/V system testing
Migration of user profile data
Cable Management
Software deployment via SCCM packages and manual install
Deliver consistent IT service to our end users
End user onsite training for new operating system and software
Details tracked in IT ticketing system for billing and documentation purposes

Requirements:
Windows 7
Microsoft Office Suite 2013
1-3 years of desktop support experience
Able to lift equipment

Preferences:
Health Care IT Experience
Excellent communication skills (oral and written)
Skype for Business Experience
A/V setup/configuration Experience

Project 2: Desktop support for Univ of IA Hospitals:
2 positions - 4 months

Candidate will possess basic desktop support skills:  Desktop/Laptop support, Office, Outlook, Printers, network connectivity, basic Active Directory troubleshooting.  


Skill
Required / Desired
Amount
of Experience
Troubleshoot desktop and laptop issues
Required
 
 
Troubleshoot Windows 7 issues
Required
 
 
Provide support for MS office
Required
 
 
Troubleshoot network connectivity issues
Required
 
 
Troubleshoot Outlook issues
Required
 
 
Provide user support
Required
 
 
Experience with Hardware and Software installation
Required