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Short Description: Project will involve installs at the Children's Hospital.
Complete Description: Position Type 1: Install team for Children's Hospital
4 openings - 6 months.
Install equipment for the new UIHC Children’s Hospital before the end of October. Resource will need a technical background but will report to a lead. Install instructions will be provided - Desktops, laptops, printers, AV equipment, and other peripheral medical devices. Basic troubleshooting required, complex issues will be escalated to a lead.
Duties:
Hardware installation of desktop workstations and laptops in a large Enterprise Domain environment
Image new Dell/Cybernet workstation with Windows 7 64-Bit Professional via SCCM OSD
A/V system testing
Migration of user profile data
Cable Management
Software deployment via SCCM packages and manual install
Deliver consistent IT service to our end users
End user onsite training for new operating system and software
Details tracked in IT ticketing system for billing and documentation purposes
Requirements:
Windows 7
Microsoft Office Suite 2013
1-3 years of desktop support experience
Able to lift equipment
Preferences:
Health Care IT Experience
Excellent communication skills (oral and written)
Skype for Business Experience
A/V setup/configuration Experience
Parking is available to the consultant but the lot does require them to take a shuttle. Depending on work location, the consultant may need to plan on 20 - 25 minutes from parking lot to the work location.
Skill | Required / Desired | Amount | of Experience |
Troubleshoot desktop and laptop issues | Required | 6 | Months |
Troubleshoot Windows 7 issues | Required | 6 | Months |
Provide support for MS office | Required | 6 | Months |
Troubleshoot network connectivity issues | Required | 6 | Months |
Troubleshoot Outlook issues | Required | 6 | Months |
Provide user support | Required | 6 | Months |
Experience with Hardware and Software installation | Required | 6 | Months |