Job Seekers, Please send resumes to resumes@hireitpeople.comShort Description: Support in-house help desk teams.
Complete Description: This is a part-time 30 hours a week job for a total of 480 hours of work.
II. Role Description and Experience
As identified in the Computer Aid, Inc. IT Staff Augmentation Contract Job Titles and Descriptions, the HDS 1 will deliver the following:
-Provide service and preventive maintenance activities on element
-Exchange/baseline products (products with element exchange service and traditional maintenance philosophies; i.e., terminals, printers, personal computers, etc.).
-Read and comprehend technical service manuals and publications.
-Knowledge of basic mathematics to read and understand various gauges, meters, and measurement devices.
-Takes appropriate use of reference publications and diagnostic aids in resolving technical problems.
-Take active role in suggesting peripheral equipment.
-Prioritize and schedule own workload.
-Needs technical assistance on complex problems
-Assist in coordination of changes, upgrades and new products, ensuring systems will operate correctly in current and future environment.
-Provide accurate and complete answers to general use and administrative environment questions in a timely manner.
-Communicate accurate and useful status updates.
-Manage and report time spent on all work activities.
-Follow quality standards.
-Ability to work in a team environment.
-Complete assigned tasks.
-Strong communication skills; both written and spoken.
-1 to 3 years of field experience.
-2 year associates degree or equivalent technical study.
Skill | Required / Desired | Amount | of Experience |
? Evaluate the effectiveness of program data system changes | Required | 1 | Years |
Knowledge of basic mathematics to read and understand various gauges, meters, and measurement devices | Required | 1 | Years |
Makes appropriate use of reference publications and diagnostic aids in resolving technical problems | Required | 1 | Years |
Take active role in suggesting peripheral equipment | Required | 1 | Years |
Communicate accurate and useful status updates | Required | 1 | Years |
Manage and report time spent on all work activities | Required | 1 | Years |
