RightAngle Technical Consultant Resume

OBJECTIVE:

A self - motivated professional looking to obtain a position in ETRM application development and support where growth is encouraged.

SUMMARY:

Strong problem solving and analytical skills
Able to resolve issues via phone, email, and other issue management systems
Able to take control, be proactive, and respond to user problems
Able to think logically, communicate clearly, and be well organized
In depth experience with OpenLink’s RightAngle ETRM software (2+ years)
In depth experience with OpenLink’s Endur CTRM software (1+ years)
Experience in Energy, Trading, and Risk Management (ETRM) application support (2+ years)
Experience in Commodity, Trading, and Risk Management (CTRM) application support (1+ years)
Strong familiarity with the .NET framework in both Visual Basic and Visual C# (4.0, 4.5, 4.6)
Strong familiarity with SQL Server database structure
Strong familiarity with XML and related Web Service Applications
Strong familiarity with Windows XP, Windows 7, Windows 8, and Windows 10
Strong familiarity with multiple versions of Windows Servers including 2000, 2003, 2008, 2012
Strong familiarity with multiple versions of Linux including Ubuntu, CentOS, and Fedora
Strong familiarity with cloud based file hosting

TECHNICAL SKILLS:

Languages: Visual C#/Visual Basic .NET (4.0, 4.5, 4.6), ASP.NET, HTML, JavaScript, jQuery.

Databases: SQL Server 2000/2005/2008/2012/2014/2016, MySQL.

Servers: IIS, Windows 2000/2003/2008/2012, Ubuntu, CentOS, Fedora.

Applications: All Microsoft Office Products 95 - 2016, Visual Studio 2010/2012/2013/2014.

ETRM Software: RightAngle .NET (Versions 11.6 - 16.1), RightAngle Powerbuilder (all versions).

CTRM Software: Endur (Version 14.1).

PROFESSIONAL EXPERIENCE:

Confidential

RightAngle Technical Consultant

Responsibilities:

Worked with a team of developers to configure, customize, and deploy the OpenLink RightAngle application to various business clients in the oil and gas industry (including Bridger, Great Northern, Motiva, and Superior)
Assumed hands-on project implementation duties (design, coding, testing) in all phases of the RightAngle implementation
Provided technology advice, design, analysis, custom code development, and troubleshooting in the discovery workshop, design, configuration, testing, and production support of the RightAngle solution for the client’s business needs
Participated in and supported the architectural design decisions regarding interfaces between the RightAngle application and other systems
Worked with the client to design and create custom RightAngle reports and scripts to best serve their business needs
Gathered and documented technical requirements, code specifications, test plans/results, deployment instructions, troubleshooting guidance and all other deliverables required by the project

Confidential

IT specialist

Responsibilities:

Developed .NET applications for both employees and end user clients
Provided maintenance and upkeep for the company’s MySQL database
Responsible for troubleshooting all information technology issues, including software, hardware, and networking
Installed and updated desktops, peripherals, network devices, and software
Provided assistance on the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
Responded to requests for technical assistance in person, via phone, and email
Researched questions using available information resources
Identified, escalated, and redirected problems requiring urgent or specific attention
Tracked and routed problems and requests and documented resolutions