IT Manager Resume New York, NY - Hire IT People

SYSTEMS ADMINISTRATOR

Accomplished Microsoft Windows Network & Systems Administrator with over 10 years of experience and a proven ability to develop, implement and support IT business system solutions. Previous technical duties have included all aspects of business IT support, administration, optimization, LAN configuration, and documentation. Self-motivated and flexible, able to rapidly adapt to new challenges.

Operating Systems: Microsoft Windows (95/98/XP/7 and Server 2000/2003), Apple OS X, Unix/Linux (Ubuntu, Debian) Software: Microsoft Exchange Server 2000/2003, Blackberry Enterprise Server, VMware GSX Server, Backup Exec, Acronis TrueImage, Microsoft Office, OpenOffice/LibreOffice, Adobe Photoshop, Microsoft Access, Microsoft SQL Server, MySQL, ESET NOD32/ESET Mail Security, Adobe Acrobat, IIS, Apache Networking: TCP/IP, UDP, DHCP, SMTP, DNS, WOL, Firewalls (Sonicwall, Watchguard), VNC, Remote Desktop/Microsoft Terminal Services, VPN, DFS, Switches/Routers Languages: SQL, PHP, TCL/TK, Shell Script, Batch, AWK, Perl, Visual Basic, HTML, CSS, JavaScript Hardware: KVM, Raid, Dell PowerEdge servers and racks, x86 hardware (servers, desktops, laptops), APC UPS & PDU

Confidential,New York, NY, 2004 to 2011

IT Manager (2007 to 2011)
IT Systems Administrator (2004 to 2007)

Migrated from a single Windows 2000 SBS to multiple Dell PowerEdge rack mount servers to meet existing company needs and provide for future growth. Server virtualization using VMware to compartmentalize systems and provide additional fault tolerance.
Standardized backup procedures using a combination of shadow copies, Acronis TrueImage, Backup Exec and a rotation of off-site LTO3 tapes.
Assisted in design and implementation of company web site, moving from internally hosted ASP to externally hosted ColdFusion. Maintained and improved delivered site until transitioning to a redesigned PHP site. Participated in weekly design meetings during the development of PHP site, and worked closely with vendor to ensure complete functionality.
Transitioned existing internal databases from Microsoft Access to Microsoft SQL Server, and later to MySQL in order to maximize compatibility with company web site and internal order fulfillment software. Used MySQL replication to synchronize internal database with external PHP web site.
Desktop standardization using Acronis TrueImage to improve internal security, ensure license compliance and minimize downtime. Patch management using Windows Server Update Services (WSUS) after internal testing with reference machines.
Extensive use of Active Directory, group policies and automated logon scripting to assign printers, network drives, enforce user security and generate Outlook signatures compliant with company standards.
Replaced existing anti-spam solution with ORF Filter and SpamAssassin.
Interfaced UPS WorldShip with internal order fulfillment system and product database to maintain accuracy of customer information and import/export tariffs.
Server, workstation and printer hardware/software maintenance and configuration. Designed new CAD workstation with Apple OS X, modern Wacom tablet, large format printer and scanner to maximize designer productivity.
Implemented and optimized remote office site using an additional server, distributed file system (DFS), a secondary domain controller and roaming profiles. Installation, configuration and maintenance of showroom-specific order fulfillment system/CRM.
Responsible for internal and external voice/data connectivity and redundancy, including physical cabling runs and CAT5E termination.
Coordinated transition to external IT staffing at the end of my tenure by providing extensive documentation and training.

Confidential,Englishtown, NJ, 1999 to 2003

Responsible for all aspects of moving a brick & mortar retail business to the web, from initial software design and implementation to daily operation.
Hardware and software support and training, database maintenance, search engine optimization.
Financial analysis, advertising, data entry, customer service via e-mail and telephone.

Confidential,Paramus, NJ, 1997 to 1998

Setup and maintenance of ~75 PCs and assorted peripherals.
Hardware and software troubleshooting and repair.
Upgrades, network configuration, general office duties.

Confidential,New York, NY, 2008 to 2011

Deckhand and Tall Ship Maintenance Crew (2008 to 2011)

Worked as part of a crew of professional and volunteer mariners to provide ongoing maintenance to historic sailing vessels. Maintenance projects included electrical wiring, small engine maintenance, sanding, painting and general carpentry.
Served as deckhand under sail in near-coastal waters ranging from Salem, MA to Portsmouth, VA, including New York harbor and Long Island Sound. Additionally provided general passenger safety and historical information to 30-40 guests per sail.
Related Licenses/Certifications: USCG Merchant Mariner Credential (Ordinary Seaman/Wiper); STCW-95 Basic Safety Training (Firefighting, Personal Survival, Personal Safety/Social Responsibility, CPR/First Aid); TSA Transportation Worker Identification Credential (TWIC); FCC Marine Radio Operator Permit (MROP); Basic Keelboat Sailing (ASA-101); Basic Coastal Cruising (ASA-103); Bareboat Chartering (ASA-104); American Red Cross Standard First Aid with CPR/AED

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It Manager Resume

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