Summary:

Siebel Consultant /Programmer Analyst with 7.5 years of rich experience in design, development and implementation of software systems.
In-depth knowledge of Siebel.
Extensive hands-on experience in Siebel Tools configuration, Siebel eScript, EAI and Business Rule Processor.
Excellent exposure to Siebel upgrades process.
Good understanding of Siebel data model and work experience with Siebel Tools, eScript, Enterprise Application Integration, Business Services, Virtual Business Components (VBC), Workflow and Assignment manager.
Expert level skills in Siebel Server Administration in UNIX and Windows environment.
Expertise in EIM Data Mapping, Data loading from legacy/pipeline systems.
Experience using Oracle database, writing PL\\SQL.
Excellent Object-Oriented Analysis skill.
Good hold on different software development methodology like Scrum, Waterfall etc.
Experienced working in cross cultural team both onshore and offshore based model. Well tuned to deliver the best quality work with the best productivity in small and large team across different geographic locations.
Ability to own large assignments and contribute my experience in earning client confidence & credibility through right blend of IT and domain knowledge based offerings.
Quick learner of the new technologies and concepts.
Energetic, hardworking and highly self-motivated team player with strong problem solving skills and very good communication and leadership skills.

Education Summary:

Bachelors Degree in Computer Engineering

Technical Proficiency:

Technologies

:

Siebel 7.x/8.x, Microsoft SDK, MFC

Languages

:

C++, VC++ and C#

:

MS Windows, Unix

Databases

:

Oracle 10g, MS SQL Server

Tools

:

Rational Purify, VSS, Doxygen

Scripting Languages

:

Unix Shell Script, Java Script, XSLT

Career Profile:

1.

Project

:

Confidential,

Client

:

Confidential,Danbury, CT

Duration

:

Apr 2011 – Till Date

Technology

:

Siebel Financial Services 8.1

Role

:

Team Lead/Solution Architect

Description: GE Commercial Finance (GECF) is General Electric’s (GE’s) largest “growth engines”. With lending products, growth capital, revolving lines of credit, equipment leasing of every kind, cash flow programs, asset financing, and more, GECF plays a key role for client business in over 35 countries. The industries served include healthcare, manufacturing, fleet management, communications, construction, energy, aviation, infrastructure and equipment, as well as many others.

The GECF businesses bring innovative solutions to the ever-changing equipment needs of growing companies around the world. From small businesses to the middle market companies to the Fortune 100, it offers a wide variety of financial and equipment management services. It provides companies with low-cost alternatives for capital equipment acquisitions. Their product offerings and structuring expertise also aid in debt, tax and balance sheet management

Responsibilities:

• Requirement gathering, effort estimations, and functional & technical design reviews.
• Responsible for architecting the Siebel application and its integration to several external systems.
• Worked on Inbound and Outbound Web Services to combine component-based development and Internet standard protocols that includes HTTP, XML, Simple Object Access Protocol (SOAP), and Web Services Description Language (WSDL).
• Design the business service to the Florida doc stamp
• Design the interface for sending the external notification to dealers on closure of activity
• Design of Asset Split involved UI configuration, Business Service, Integration with external system and Workflow development
• Design integration of Siebel system with mainframe for booking/funding the deals using MQ.
• Functional & technical design reviews and release management activities
• Involved in code and configuration review.
• Handling offshore team for deliverables.

2.

Project

:

Confidential,

Client

:

Confidential,Charlotte, NC

Duration

:

Jan 2010 – Apr 2011

Technology

:

Siebel Financial Services 7.8

Role

:

Team Lead/Siebel Consultant

Description: The client is a leading Financial Services firm, providing investment and insurance products and services to institutions and their participating individuals within the academic, medical, cultural and research fields. The main objective of this project is to:

• Align Wealth Management and Participant Services onto one Lead and Opportunity Management model in Siebel
• Introduce the concept of a Lead that can generate multiple Opportunities
• Identify the sales employees eligible for Lead, Product and/or Close Credit
• Convert relevant historical data into the new Siebel Opportunity model

Responsibilities:

• Single point contact from OFSS for R2 project
• Solely responsible for Opportunity module as whole in the most critical project
• Involved in requirement gathering
• Design suggestions for application performance enhancement
• Involved in designing the complete Opportunity module
• Configuring UI Objects: Screens, Views, Applets
• Configuring Business Layer: Business Objects, Business Components, PickLists, Links, Joins
• High & Low Level Design for Workflows and Business Services
• Prepared Technical design document for Opportunity and other related module
• Prepared data conversion matrix for converting existing module into new Lead-Opportunity model
• Appreciated for hard work and effort put in by client both technical and business users

3.

Project

:

Confidential,

Client

:

Confidential,Charlotte, NC

Duration

:

September 2009 – December 2009

Technology

:

Siebel Financial Services 7.8

Role

:

Team Lead/Siebel Consultant

Description: The client is a leading Financial Services firm, providing investment and insurance products and services to institutions and their participating individuals within the academic, medical, cultural and research fields. The objective of the above project is carrying out the detail analysis of the repository before performing upgrade from 7.8 to 8.x.

Responsibilities:

• Performed the Repository assessment to find out custom configuration and Applet’s, BC’s, BO’s, views and screens
• Prepared the list of deprecated methods and obsolete tables
• Created Unix shell script analysis utility to check for commented code in Siebel object
• Performed the assessment of change in EIM mappings and interface mapping
• Finding custom database objects like indexes built in existing system
• Created change control process document for ongoing project to calculate complexity of projects
• Prepared complexity and upgrade effort/estimate matrix

4.

Project

:

Confidential,

Client

:

Confidential,Cape town, SA

Duration

:

April 2009 – August 2009

Technology

:

Siebel Financial Services 8.0

Role

:

Siebel Consultant

Description: The Client is the largest privately owned investment management firm in South Africa. Its clients comprise institutional investors, principally retirement funds, medical aid schemes and endowments, and individuals. Clients invest through either segregated accounts or collective investment funds.
The project involves ability to amend Contacts and Trusts & Companies and their addresses in Siebel. These amendments will be sent through to Flexcube. Eventually Siebel will be the data master and amendments will only be possible in Siebel. But as the scope of the project is just amendments some of the data required by Flexcube will not yet be sent through from Siebel to Flexcube.

Responsibilities:

• Performed the following Pre upgrade tasks
• Taking database backup and Siebel repository
• Removing index, custom triggers and workflows
• Performed the following Upgrade tasks:
• Install Siebel 8.0 and related patches
• Run the Upgrep utility to upgrade the Siebel database schema
• Run the Logparse utility to check for errors
• Performed Repository Merge and post merge activity
• Troubleshoot the issues related with repository merge
• Performed the post upgrade task
• Outbound EAI using Siebel Web Services
• Creating a Web Service to allow user to Subscribe or Unsubscribe for an offer
• Creating a Web Service to allow other system to fetch Siebel data
• Creating the transient BC, Task Applets and Task views
• Writing business service for the system to check the availability of other application.
• Writing business service to check the validation for the fields on task based UI
• Modifying business service to suppress Null values for certain fields

5.

Project

:

Confidential,

Client

:

Confidential,Cape town, SA

Duration

:

January 2009 – March 2009

Technology

:

Siebel Financial Services 8.0

Role

:

Siebel Consultant

Description: The client is the largest privately owned investment management firm in South Africa. Its clients comprise institutional investors, principally retirement funds, medical aid schemes and endowments, and individuals. Clients invest through either segregated accounts or collective investment funds.
The project involves ability to amend Contacts and Trusts & Companies and their addresses in Siebel. These amendments will be sent through to Flexcube. Eventually Siebel will be the data master and amendments will only be possible in Siebel. But as the scope of the project is just amendments some of the data required by Flexcube will not yet be sent through from Siebel to Flexcube.

Responsibilities:

• Performed the Repository assessment
• Performed the data analysis. Identified the list of new tables, obsolete tables and modified tables
• Replace the .net application maker checker functionality with TBUI
• Assess newly added out of box integration in new version
• Assess the Real time and batch Integration to other system

6.

Project

:

Confidential,

Client

:

Confidential,

Duration

:

January 2008 – December 2008

Technology

:

Siebel 7.8

Role

:

Team Lead

Description: Wealth Management platform is being set up in India by Global Wealth management (GWM) group. As part of this initiative, the Business model in India focuses on two platforms:

• Equity broking services to all group clients irrespective of net-worth, and
• Financial Planning for clients with net worth between $ 1 MM and $ 10 MM

Customer Service forms an integral part of any business strategy. Hence to offer a better customer experience the proposed CRM will act as catalyst in delivering the service objectives.

Responsibilities:

• Developed Integration object to fetch prospect and financial account information and updates Siebel database using Siebel vanilla business Service. (EAI Siebel Adapter).
• Designed and developed the Real time integration with Public Website using Web Services and workflows.
• Proposed, designed Web service architecture for PWS and Financial account integration.
• Proposed, designed and developed for multi level Escalation for Service Request.
• Setup and maintenance of Siebel server, Web server and Actuate report server on AIX servers
• Automating data load and report generation tasks in UNIX environment using Shell Scripting
• Preparation of Design documents for Contact, Opportunity, Service Requests and Activity for Phase 2 implementation.
• Siebel-Single Sing-on (SSO) implementation using Site Minder 6.0

7.

Project

:

Confidential,

Client

:

Confidential,

Duration

:

September 2007 - December 2007

Technology

:

Siebel 7.8

Role

:

Team Member

Description: The Bank has implemented the Siebel Financial Application’s Services module for its Retail Liabilities division. They want to leverage the same for other product groups within the bank. The Credit cards business is being launched by the bank in a very short and aggressive timeline of 4 months and they want to be geared up to handle all sorts of Customer and prospective Customer Requests, Complaints and Queries are directed at the bank soon after the launch

Responsibilities:

• Configuration and Customization of different entities.
• Worked on eScript and Business Service.
• Design and Deployment of Workflow Processes.
• Configuration for Customer entity using Links, Joins, MVGs, MVLs, User Properties, etc.

8.

Project

:

Confidential,

Client

:

Confidential,

Duration

:

September 2006 – August 2007

Technology

:

Siebel 7.8

Role

:

Team Member

Description: Wealth Management platform is being set up in India by Global Wealth management (GWM) group. As part of this initiative, the Business model in India focuses on two platforms:

• Equity broking services to all group clients irrespective of net-worth, and
• Financial Planning for clients with net worth between $ 1 MM and $ 10 MM

Customer Service forms an integral part of any business strategy. Hence to offer a better customer experience the proposed CRM will act as catalyst in delivering the service objectives.

Responsibilities:

• Proposed Integration architecture for Inbound Email integration to create complaint request (Service Request) for customer.
• Use Siebel Vanilla business Service to Pull incoming xml document using EAI File adapter and map the incoming document using EAI data map Service to create Service Request and associate to the customer and use Siebel Outbound comm. Mgr to send notification to customer upon successful complaint creation.
• Environment Setup and maintenance of Siebel Application Servers in AIX environment.
• Configuration of Siebel Email Integration module
• Configuration of Workflow Processes and Policies for Service Request
• Configured Assignment Rules for Employee based assignment of Service Requests based on multiple criteria

9.

Project

:

Confidential,

Company

:

Confidential,Mumbai, India

Duration

:

July-2005 To July-2006

Technology

:

VC++, MFC,GDI+,CXImage,VSS,Doxygen

Role

:

Software Developer

Description: Dg Foto Art is a Fast & Easy Digital Album Creation Tool. It is complete and stand-alone software that requires no third party tools or any artistic skills for creating exclusive album pages within minutes. Dg Foto Art is a contemporary album creation tool whose simple usage emerges as an added advantage.

Responsibilities:

• Involved in the analysis of the application for understanding the existing functionality and architecture
• Designing the core imaging engine of the application
• Inter process communication between sub modules of the application
• Observing, assisting and working on bug fixes and enhancements
• Involved in developing the various language version of DFA 5.0

10.

Project

:

Confidential,

Company

:

Confidential,India

Duration

:

Feb-2005 To June-2005

Technology

:

VC++, MFC,GDI+,CXImage,VSS,Doxygen

Role

:

Software Developer

Description: Pxl Converter converts files created in Dg Foto Art - Gold into standard print formats ready for printing. There is no need of intermediate software for conversion as Dg Foto Art - Gold has this feature. PxlViewer -This is basically Image Viewing software used for previewing the images in actual pixels before printing. The application is developed using VC++ and MFC.

Responsibilities:

• Understanding the GUI requirement and developing the same
• Involved in the requirement analysis
• Involved in the designing and implementation
• Observing, assisting and working on bug fixes and enhancements

11.

Project

:

Confidential,

Company

:

Confidential,

Duration

:

Nov-2004 To Jan-2005

Technology

:

C++, Linux

Role

:

Technical Assistant

Description:
Janabhaaratii is basically localization of free open source software. In this project I have design a font converter. Also I have localized various open source software such a Sql-Ledger, Grass etc. in different Indian languages.

Responsibilities:

• Involved in the localization of Linux in various Indian languages