Professional Profile

• Ten years of experience in Web server administration in IIS 4.0, 5.0 and 6.0.Architecting web infrastructure, tightening web servers, installing SSL, log rotation, monitoring external facing website using HP OVIS and Sitescope.
• Over three years integration experience of IIS with .NET framework based applications developed in ASP.NET.
• IIS administration involve in architecting, designing network topology, installing, configuring, securing IIS webserver and ASP.NET application.
• Around 2 years experience in Siteminder 6,0 Single Sign-on Administration (Policy Server and Web agent) .Administrating policy servers such as installing policy server/webagent, configuring, creating policies, roles, domains, and troubleshooting various issues. Webagent configuration on IIS web servers.
• Administrating and configuration of Netscaler Load Balancer.
• Administration and support of Win2K3 based Active Directory.
• Installation, configuration and administration of SQL Clustering. Setting up of database and backup solution.
• Administration of Microsoft Exchange 2003 environment. Administration of VMware servers and building the VM servers.
• Installing servers, server administration, network services/ peripherals and real time products.
• Maintaining the Network Infrastructure, Installation, migration and configuration of network client workstations, manage Local and Domain wide groups.
• Planning, coordinating and implementing security measures for information systems including firewalls.
• Assisting in the design and implementation of the network (LAN & WAN), troubleshooting network problems and conflicts.
• Imparting training to end-users in the post-implementation phase

Additional Skills

• Excellent interpersonal and Communication skills.
• Ability to work independently and as part of a team.
• Strong technical and analytical problem solving skills.
• Willing to learn and adapt to new technologies and challenges
• Strong desire to work in a demanding, yet rewarding fast paced environment.

Education
Bachelor of Engineering (Computer)

IT Skills
Hardware: Configuration and Troubleshooting of Intel based servers, Compaq DL380, Compaq Proliant Series Servers, Dell 2600/2650, Dell Power Edge Servers M series, HP c-Class Proliant Blade Servers and IBM x series and ESX servers
Operating Systems: Windows 2000\\2003 Server, Advanced Server, Windows NT 4.0 Server.
Messaging Platform and Tools: MS Exchange 5.5/2000/2003 Server, MS Outlook 98/2000, MS Outlook Express

Security/authentication: CheckPoint 2000, PIX 515E

Network: Designing and Implementing, TCP/IP Networks. Administering and Troubleshooting LAN/WAN. Configuring DNS, WINS, DHCP.
Directory Services: Implementation and Administration of Windows 2003 Active Directory
Virtual server: VMware ESX Server 3.5.0, Virtual Center 2.5, Virtual Infrastructure 3.5
Monitoring Solutions:MOM, HP Open view, Sitescope
Internet: Microsoft IIS 5.0, Microsoft IIS 6.0, Tomcat 5.5.
Change Management tools: Remedy 5.01
Databases: Installing Configuring and administering SQL Server 2000/2005 and Oracle 9i.
Tools and Utilities: HTTP Watch, Perfmon, Regmon, Ethereal, PC Anywhere, MS Project, MS Visio
Backup Software: Veritas Backup Exec and Veritas Net Backup

Career Highlights
April 2008 – Present – Confidential,
One of the world\'s leading financial management and advisory companies, providing financial advice and investment banking services

• Designing, Engineering and Implementation support for the .Net based web application for the Benefits Online.
• Installation and configuration of IIS 5.0/6.0
• Designing and deployment of APS.NET 1.1/2.0/3.5 based application.
• Engineering and implementation of Apache Tomcat load balancer solution for the BOXI
• Installation and configuration of SQL 2005 Cluster and database setup.
• Configuration and support of Netscaler based load balance solution
• Configuration and support of 3 DNS. Creation/ Deletion of DNS entries for the pre prod environment.
• Support and troubleshooting Win2K3 based Active Directory setup.
• Implementation, administration and support of Siteminder 6.0 and configuration of web agents
• Implementation and support for the SSL based security for web application
• Designing and Implementation Wansync based content replication.
• Building new VM servers and supporting pre prod servers.
• Evaluation, testing and recommendation of Infrastructure products and MS-hot fixes for the environment.
• Deployment document preparation for the Production implementation.
• Escalated issue support for the production environment.

Oct’2004 – March ‘2008 - Confidential,prestigious client in infrastructure area in North America.
Confidential,is the world-leading information technology consulting, services, and business process outsourcing organization. More than three years tenure with ALCOA, the support on following technical areas was provided out of Alcoa’s Global datacenter in New Kensington, PA.

• Server Support including operating system and hardware for 1000+ Windows Servers of Win2k

and Win 2k3 in various Alcoa locations in North America, Canada and Mexico & Europe.

• Server support include 250+ AD Domain Controllers with AD Integrated DNS, 50+ WINS servers,

100+ IIS Web servers, 50+ terminal servers,50+ Citrix MetaFrame servers, several file, print and
data servers on a global 130, 000+ user network with over 400+ sites.

• Administration of windows 2003 based active directory include configure of intersite replication, replication monitoring, support in creation of trusts, manage OU structure, support of operation master roles, backup and restore.
• Clustered Web environment and Application Center, includes support for Alcoa’s intranet portal and external portal, configuration of websites, virtual directories & ftp sites, support for application configuration, application pool configuration, asp.Net support for the application implementation, troubleshooting of network load balance, troubleshooting of application center load balancing and synchronization, user permission assignment & authorization, IIS log review, assistance to application team to identify application bottlenecks, performance fine tuning and metadata backup. The support included IIS5.0 and IIS6.0
• Administration of clustered Microsoft Exchange 2003, include 12 servers in North America and 4 servers in Europe, administration of storage groups and databases, monitoring of transaction logs, mail sweeper logs, monitoring of routing groups, antigen update and support.
• Administration of VMware ESX server, maintaining virtual server environment, creating and deleting virtual servers, Performance Monitoring and backup scheduling, hands on experience of vMotion and Physical to Virtual (P2V) migration, coordination with storage team for the disk allocation and performance fine tuning.
• Support of Citrix Metaframe and terminal servers which host more than 136 applications on load balanced environment.
• Support of share point portals and administration included administration, configuration of sites and sub sites and customization.
• IBM Director and HP Open view as systems monitoring tools / alert generation.
• Troubleshooting the Server Blue Screen Dump problem, Operating System related problem, various hardware problem, Domain related problem.
• Server health checks monitoring through MOM and IBM director.
• Maintained server hardware: RAID controllers and drives, TCP/IP address management (DHCP environment), user and group account creation and management, network resource management, data storage management.
• Print queue Related issues, File permission issue, Outlook /exchange related issue, Citrix and Web related issue, Outlook and exchange related day to day customer issue handled through Remedy helpdesk.
• Trouble shooting in Disk Space related Issue all windows servers, Veritas SRM report related issue and VSR related issues.
• Technical escalation handling which include the technical escalation from across the groups in ALCOA.
• Participated in a technical project review for the implementation of Windows Vista.
• Basic troubleshooting of HP-UX and Linux based servers
• Project management and process documentation as part of ITIL standards

Jan’2000 - Oct ‘2004 - Confidential,Mumbai, as Senior Associate- IT Support
The company is the world\'s leading provider of business information, enabling B2B Commerce for 160 years.

• 20+ Windows NT/2000 based Servers, including Microsoft Exchange Server (Ver 5.5& 2000), Checkpoint Firewall (Ver CheckPoint 2000, PIX 515E), IIS Web server, Citrix Server and 100+ Windows NT/2000/XP/Windows 9X based desktops and 20 laptops.
• Administration of D&B’s multiple websites which included creation of web & ftp sites, virtual directory creation, permission assignment, and support for application team in implementation, SSL certification installation, backup and recovery.
• Implementation & Administration of Windows 2000/ Exchange 2000 / SQL 2000 / Citrix Met frame & PIX 515 E Firewall for Dubai Operations- Dun & Brasdtreet SAME Ltd.
• Network Design of D&B SAME Ltd., - Dubai Office.
• Implementation of Firewall based VPN.
• Administration of CISCO 2501 & 2620 router.
• Network Design and Security analysis for the Credit Bureau (CIBIL).
• Designed the Network Architecture for the implementation of VOIP.
• Provided network support for Delhi, Chennai & Dubai Branches.
• Provided technical support to the D&B Tele-calling unit.
• Administration and Maintenance of Siemens & Nortel Telephone Exchange
• Close co-ordination with MTNL and VSNL official for Leased Line Connectivity.
• Monitoring VPN link between D&B India Office & D&B US Office

Apr’1997-Dec’1999 - Confidential,as Manager- Customer Support
The company is the India’s front running Organisation in Information Vending and a leader in Database Development.

• Accountable for managing customer service operations of Western region, for new installations,

up-dation and troubleshooting of database & real-time products.

• Involved in the Network administration of the Real-time products.
• Maintaining the VSAT link and constant monitoring of the strength of frequency in close co-ordination with the VSAT Service provider.
• Administration of the web server: OS- Windows NT 4.0 and Novell NetWare server.
• Entrusted with the additional responsibility of conducting software training & familiarization sessions on various features of the company’s products for Clients.
• Liaison with software development team, for product development, based on client feedback.