Senior Software Engineer Resume

Objective
Looking for challenging position as a Senior Software Engineer / Team Lead in Mainframes

Professional Summary

6 years of experience in Telecom domain for one of the largest telecom company, British Telecom (UK), with key expertise in Service Assurance and Billing Solutions.
6 years of SDLC experience includes - Requirement Capturing, Designing, Coding, Testing, Debugging and supporting Mainframe system using COBOL, JCL, PROCs, CICS, EAZYTRIEVE, REXX, and IDMS on MVS system.
Team leading, work package and customer co-ordination.
Good knowledge of SDLC, ISO & CMM methodologies and Software Configuration management. Team Player with excellent communication, strong analytical and interpersonal skills. Enthusiastic to learn, ability to multi task and work independently.
A keen follower of software processes and frameworks.

Technical Skills

Languages COBOL II, REXX, JCL, CICS, Eazytrieve, and SQL (exposed)
Database IDMS, ORACLE (exposed)
Utilities / Tools TSO/ISPF, SDF II, XPEDITOR, FILE-AID, CLARIFY BRIDGE TOOL, VISIO, ABEND-AID

Professional Experience

Confdiential

Jan 2008 May 2009, Team Lead, Project CSS Billing - BFPA

CSS Billing manages PSTN (landline) billing of British Telecom. Team Lead in CSS Billing Bill Formatting & Printing, leading a team of 10 and was single point of contact for various developments / enhancements / maintenance within the project. Responsible for -

Preparing Work Package / development Quality reports.
Review of Work Package estimation, planning, preparing schedule, monitoring the delivery.
Mentoring and training resources
Have worked in major work-package such as Migration of data from legacy to new strategic systems.
Employee assessment , grading via annual appraisals with Goal Setting, setting KRAs (Key Result Areas) for coming year, Evaluation and Performance Review Discussions

Jan 2006 Dec 2007, Senior Software Engineer, Project - Confidential,

As a Senior Software Engineer in CSS Billing Bill Receipting & Debt Management, was onsite & offsite co-ordinator and worked on customer query resolution, support for various developments / enhancements / maintenance. Responsible for -

Work Package estimation, query resolution, delivery support and customer co-ordination as well as conducting conference calls.
Requirement capturing, designing, assistance in developments, configuration management (entire SDLC) and delivery to System Testing.
Investigating and resolution of tickets raised for any program / job failures and queries as part of Maintenance / Support using Clarify Bridge Tool.
Writing new / enhancing COBOL programs, JCLs, PROCs using XPED, FILE-AID, SDF II, CICS, Eazytrieve

May 2003 Dec 2005, Software Engineer, Project - CSS Repair Management

As a Software Engineer in CSS Repair Management (service assurance provision for logging and tracking landline faults), coded and tested various developments / enhancements / maintenance. Responsible for -

Writing new / enhancing COBOL programs, JCLs, PROCs using XPED, FILE-AID, SDF II, CICS, Eazytrieve
Carry out Unit Testing, investigating and resolution of tickets raised for any program / job failures as part of Maintenance / Support.

Education

B.Sc. in Computer-Science
M.S in Software Engineering

Achievements

Awarded “Best Manager” (company specific incentive award) while leading the team through a very important and strict deadline driven work package for British Telecom.
Awarded “Pat on the Back” and “Cookies” (company specific incentive awards) for excellent work in major work-package deliveries.
Received customer appreciation (British Telecom, UK) for quick resolution on critical job failures and good quality of work packages delivered.
Awarded for Long Term Association with Tech Mahindra Limited.

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