OBJECTIVE:

To secure a position with a well established organization with a stable environment that will lead to a lasting relationship. Also to use my strong organizational skills, IT and education background to enable me to make a positive contribution to the organization.

EDUCATION

• Bachelor's of Science in Information Technology.

CERTIFICATIONS

• Microsoft Certified Systems Engineer (MCSE)
• Cisco Certified Network Associate (CCNA)
• ITIL Service Management (ITIL)

PROFESSIONAL EXPERIENCE

Confidential
Sr. Systems Administrator
Manassas, VA 9/2009 - 10/2009

• Create new Windows 2008 Active Directory domain to include DNS, WINS, DHCP, etc
• Configured Group Policies
• Assisted with configuration of Exchange 2007 and created mailboxes for all user accounts
• Assisted with documentation for migration of current environment to new Win2k8 environment
• Configured routers and switches
• Configured Symantec Endpoint Anti-Virus application and created packages to be deployed when users were migrated to new environment

Confidential
Systems Administrator III
Rockville, MD 10/2008 - 9/2009

• Manage the Webops Active Directory environment to include an upgrade of domain controllers from Windows 2000 to Windows 2003, implemented group policies and address any issues related to this environment.
• Upgraded the Win2k3 Active directory environment to Native Mode and ensured that Group policies were being applied with the NIST recommendations/guidelines for security purposes.
• Configure hardware and software according to VA guidelines.
• Troubleshoot and resolve Website related issues.
• Troubleshoot and work with other team members to resolve Coldfusion issues related to websites.
• Work on other projects/issues when needed in order to deploy, configure and maintain an operational, internal Windows environment.
• Deployed and administered SharePoint Services. Responsible for creating new sites and trouble shooting user issues. Migrated SharePoint Services 3.0 from MSDE to full version of SQL.
• Created documentation for Windows 2003, IIS 6.0 and how to secure the environments from both hardware and software level.
• Trained Jr. Administrators on new features/software being introduced in environment.
• Created Checklists to ensure that when a new device was removed/added to the network follow the same guidelines.
• Worked with other departments to discuss migration/upgrades for the new environment from Win2k and IIS 5.0 to win2k3 and IIS 6.0. Created project plan for this migration
• The new web environment was build based on my recommendations which was to create a redundant, high availability environment which wouldn't cause downtime to users. Documented the process on how the sites should be migrated and new sites created.

Confidential
Fairfax, VA
Sr. Windows/Exchange Analyst 9/2007 - 7/2008

• Responsible for the windows environment to include domain controllers, DNS, DHCP, and Exchange servers.
• Design and implement Active Directory Services and create trusts between lower level or other domains.
• Create Standard Operating Procedures for IT department to ensure implementation of Best Practices.
• Managed projects and created user documentation.
• Configured, Managed , and migrated Exchange 2003 environment.
• Configured and Manage Blackberry Servers.
• Configure, monitor, replace hardware on domain controllers.
• Assist with domain consolidation/migration using tools such as Active Directory Migration tool, to migrate users, groups. Use exmerge, to import/export users mailboxes.
• Make bulk updates to Active Directory using ADSIEdit and some VBScripting.
• Configure and administer VMware machines.
• Performed routine backups using Symantec NetBackup.

Confidential
Manassas, VA
Sr. Network and Security Engineer 6/ 2007 - 9/2007

• Responsible for network management to include servers, switches, routers, firewall, and etc.
• Create and define procedures for IT department include Security Awareness and Information Technology Policy for users.
• Create Standard Operating Procedures for IT department to include Change Management, Physical Security, New Hire/Termination, Software/Hardware Requests.
• Attended ITIL Foundations training.
• Managed projects and created user documentation.
• Communicate and coordinate IT activities with other department to include upgrades, modifications, transfers of network technology.
• Upgraded NT/Win2k domain to Win2k3 and restructured, Active directory to support company's business model. Configured and managed cluster environment.
• Administer, upgraded, troubleshot WINS, DNS, DHCP, AD and setup replication between domains.
• Managed Exchange and Blackberry Server.
• Managed and made recommendations for backups (company using Netbackup) for rotation and retention periods. Configured the Netbackup environment and created policies on how backups should be performed depending on server roles.

Confidential
Fairfax, VA
Sr. Windows Systems Administrator 9/2006 - 6/2007

• Manage and coordinate activities between IT and other departments.
• Troubleshoot network, exchange, backup issues and other hardware and software issues.
• Configure servers and other peripherals.
• Perform system administration, SQL 7.0/2000/2005 administration , Exchange 2k3, and etc.
• Update and create documentation, processes, and policies for IT Department.
• Coordinate schedules and projects within groups.
• Liaison between IT and other groups for application, hardware, upgrade rollouts.
• Work with VMware and manage VMware instances.
• Work and troubleshot DNS, Active Directory, WINS, DHCP issues.
• Assist with migration from Exchange 5.5 to Exchange 2003 environment.
• Work and configure IIS server for different applications.
  

Confidential
Westminster, MD
IT Staff 9/2005 - 9/2006

• Manage Help Desk tracking system and prioritize work for other technicians.
• Team Supervisor of 7 technicians.
• IT Lead on special business projects.
• Asset and License Management and tracking.
• Create documentation for DRP/BCP, security audit, and etc.
• Work with updating, creating, formalizing and maintaining documentation for the IT Department.
• Perform system administration duties including installations, maintenance, upgrades, performance tuning, troubleshooting and backups.
• Installed, configured and troubleshot routers, switches, firewall and network peripherals.
• Work with Exchange 2003, Windows2k, Win2k3 servers, XP and Linux, IIS, VERITAS, Backup Exec, Active Directory, Group Policies, BlackBerry Server, and etc.
• Coordinate scheduling of upgrades and maintenance with daily tasks of other departments.
• See to the training and needs as they pertain to new projects within the organization.
• Manage Exchange 2003 to include migration to newer machine.
• Responsible for communicating with vendors in order to obtain technical support and services.
• Worked with DFS links and knowledgeable of implementation.
• Familiar of E&Y and SOX requirements.
• Familiar with network intrusion detection systems (IDS).

Confidential
Rockville, MD
Senior Systems Administrator 9/ 2000 - 9/2005

• Work with Win2K, Exchange 2000/2003, Active Directory, WinXP, UNIX, RDBMS, and SQL.
• Troubleshoot and resolve hardware, software, network, and other technical issues.
• Build/Configure servers, desktop images, RAID, laptops, printers, PCs, and other peripherals.
• Implement/Administer Intralink, Product View, Pro/Engineer, etc.
• Part of Integration and Implementation Team for the new Product Management Data (PDM) system and transition process.
• Responsible for providing support for 135 users, this includes workstations, servers, ordering of H/W and S/W.
• Created and managed projects using MS Project 2000.
• Perform system administration duties including installations, maintenance, upgrades, performance tuning, troubleshooting, and backups.
• Coordinate scheduling of upgrades and maintenance with daily tasks of other departments.
• Manage backups for entire location using Veritas NetBackup Solution.
• See to the training needs as they pertain to new tools within Engineering Department.
• Work with updating, creating and maintaining documentation for the IT Department.
• Responsible for communicating with vendors in order to obtain technical support and services.
• Administer and configure PDM, Pro/E, Pro/Intralink, Veritas, IIS, Windows NT/2000/98 and other software applications.
• Act as liaison between staff, vendors, and other departments.